What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
MEET U.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2021
easy to use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
in wordpress.com the designing and coding both are available
What is your favorite aspect of this product?
in theme manager you can add your custom theme and used by default designed theme
What do you dislike most about this product?
the costing of the wordpress.com it little bit high compare to others
What recommendations would you give to someone considering this product?
the wordpress.com is the best for ecommerce website
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Haradhan D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2021
Really grerat and smooth CMS
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Multiple products already used in this segment but wordpress.com is king of this segment wordpress provided best and number 1 quality experiance. Wordpress is easy to use and easy to impliment softower it's much more powerful them others and their cloud is so powerful.
What is your favorite aspect of this product?
All those premade plugin and also theams save much more working efforts .And easily make our powerful great website with wordpress. Also multiple guide video available on multiple plafrom when feel some issue just watch and solve those problems easily.For all those things wordpress is my favorite product.
What do you dislike most about this product?
Nothing i dislike about WordPress.com just because for their support team really helpful for us . When feel some technical unwanted issue they are always try to provided us best and really faster solution . It's one of the big reason i cannot dislike anything about this products.
What recommendations would you give to someone considering this product?
From my end always recomend wordpress to all those pepole who want to make their branding online and also want to provide any services like sale products or digital items you are most welcome to best and reliable platfrom. Just scale your online journey with wordpress. com it's easy fast and efficient.All those pepole working with any startups just use this products for make your website you can feel real enjoyble movments when you use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
CLAUDIO D.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Apr 2021
Fantastic tool Always improved and bit pricey
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Is fast, safe, with a fair price, they work hard in any problem you present. If there is something perfect in Web, that is wordpress.com
What is your favorite aspect of this product?
The Support it's at the Twilight Zone (and that is good)
What do you dislike most about this product?
Sometimes you must code a little bit more than you may be able to do and some plugins are very expensive prices
What recommendations would you give to someone considering this product?
WordPress.com is far better and safe than self-hosted
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
