What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Raj P.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2020
Excellent product, cheap price and easy to use.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress provides really easy drag and drop features that any non-techy can easily use and create a blog or website.
What is your favorite aspect of this product?
It's super easy to use!
What do you dislike most about this product?
I like it most, but I would like take a peek on WordPress self hosted platform as well.
What recommendations would you give to someone considering this product?
Yes, go for it. Super cheap and simple to implement and use.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Caring
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2020
Good price point, easy to use, very customizable!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John U.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2020
Great product and simple to use!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Simple to use! Great look
What is your favorite aspect of this product?
Easy to blog with
What do you dislike most about this product?
Really nothing
What recommendations would you give to someone considering this product?
This is very reliable and simple product to use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity