What is WorkJam?
Drive the Customer Experience through the Employee Experience. Deploy Task Management, Employee Learning, Communication and more all on one app. As your Frontline Digital Workplace, WorkJam can sit within collaboration suites like Microsoft Teams or on its own to deliver a comprehensive competitive advantage to your operations. WorkJam offers proven ROI that delivers breakthrough results for your organization - Locally and Globally — enabling enterprises to achieve what we call frontline workforce orchestration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 100%
- Conflict Resolution:
- 100%
- Strategy & Innovation:
- 95%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WorkJam?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feeds, Alerts & Notifications
Instant Messaging
Newsletter Creation
Mobile
Single Sign-On (SSO)
Employee Directory
Emergency Notification
Application Integration
Intranet
Surveys and Polling
Pulse Surveys
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Vendor Support
Ease of IT Administration
WorkJam Reviews
Jeff L.
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Oct 2024
Work-Life Balance at Your Fingertips
Likeliness to Recommend
What differentiates WorkJam from other similar products?
It's tailored for industries that rely heavily on hourly employees, which sets it apart from other employee engagement tools that seem to cater more to corporate settings
What is your favorite aspect of this product?
It cuts down so much of the back-and-forth that typically happens with managing shifts, and honestly, it’s like giving the staff a sense of control over their work-life balance.
What do you dislike most about this product?
If you don’t set it up properly, you’ll end up bombarded with alerts that could easily turn into noise
What recommendations would you give to someone considering this product?
Workjam might be a bit too much if you’re not dealing with constant shift changes and direct front-line engagement
Pros
- Continually Improving Product
- Acts with Integrity
- Reliable
- Enables Productivity
Phil P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
A User-Friendly App that is ready to go
Likeliness to Recommend
What differentiates WorkJam from other similar products?
The "Express Pay" application was a very interesting model for handling timecard / payment transactions. Even if the option is only covering a portion of their total take home pay, providing the option for employees was appreciated. We see any additional options that make the frontline worker happier as a good thing.
What is your favorite aspect of this product?
WorkJam feels like any other social media application. This has definitely contributed to worker response and overall use. Sending out messages to specific groups of people is easy, because it is familiar process. Additionally, employees are engaging with each other more often and at a much higher rate.
What do you dislike most about this product?
Because the overall layout of WorkJam is similar to many social media apps, some employees have noticed that not all "social media app" capabilities are available - certain aspects of tagging and posting.
What recommendations would you give to someone considering this product?
This is an easy application for employees to adopt and start using right away. The Shift Management tool is great for offloading some of the daily responsibilities of HR and other managers.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
Danna-jess Z.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2022
task and communication management.
Likeliness to Recommend
What differentiates WorkJam from other similar products?
Workjam Is digital work point for frontier employees.
What is your favorite aspect of this product?
A1 stop look makes it straightforward for team members to examine their roster, submit accessibility requests, get communications, coaching and complete surveys. Team members may be assigned tasks that are joined to trainings, badges etc and complete to inform their team. Team members can use their phones which implies everything they have to assist their team and therefore the client is in their hand – no additional exploring through lists
What do you dislike most about this product?
Navigation within the app is kind of difficult, has typically featured login issues, and additionally the application has seen to be blinking down once during a while. Because the business is progressing within the virtual world, more options are often added to reinforce client interaction.
What recommendations would you give to someone considering this product?
It is super straightforward to start up. Conjointly helps to stay a check on varied groups tasks and is extremely convenient for sharing any information among groups. The utilization of work manager and shut the circle with the the manpower functionally with a vision to own one application for all team members creating their lives easier and permitting them to target the client. If you are looking for an application for solving these problems than this is for you and will be beneficial for you.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Inspires Innovation