What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
Up
1
Since last award
83 Satisfaction of Cost Relative to Value
Up
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Chat Capabilities
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Employee Directory
Home Page
Virtual Floor Plans
Mobile App
Employee Engagement
Discussion Forums
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Workplace from Meta Reviews
Isabella G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Easy to use and implement. Tech companies love it.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace is so similar to Facebook itself that it requires little to no training at all. The chat and video conferencing features works great and can host up to 50 people at once, in case you need more than 50 people, you can integrate with any video platform (such as Zoom) and connect with it. The knowledge library works as an intranet and you can categorize the topics/contents, plus you can also manage access rights for each folder.
What is your favorite aspect of this product?
Similarity to Facebook. Companies with young people or people who are not techy-savy usually loves it.
What do you dislike most about this product?
The support is very weak. It takes days to get in contact with someone in the support team, however there are lots of content online about it, so most of the times you can fix it yourself.
What recommendations would you give to someone considering this product?
Workplace is very cheap given all the features and functionalities you will get.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Generous
Rashid C.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2022
Fabulous features for employee inclusiveness
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace from Meta is unique product as it has multiple employee inclusiveness and organizational integrity tools within one platform. There are certain features which other communication products doesn't have, like broadcasting of organizational announcements and news bulletin to all employees at once or can be shared to limited audience as per requirements. It has all the abilities of strong communication tool at one place as we can do chat, audio call, video call, conferencing, file sharing, webinars, and broadcasting all through one platform.
What is your favorite aspect of this product?
My favorite aspects are video conferencing and team collaboration tools in Workplace from Meta.
What do you dislike most about this product?
The excessive email notifications from irrelevant groups are sometimes annoying.
What recommendations would you give to someone considering this product?
It is a great communication and collaboration tool and big organizations can use it for multiple purposes and can enhance employee inclusiveness through this tool. Very much recommended for the people considering it.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Daouda H.
- Role: Information Technology
- Industry: Education
- Involvement: Initial Implementation
Submitted Jun 2022
Workplace is a complete and easy tool to use.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace stands out from the competition with a number of features such as chat, video calls, quality report generation and many others.
What is your favorite aspect of this product?
My favorite features include sharing content to other platforms, direct from Webex.
What do you dislike most about this product?
Workplace is without a doubt the most complete tool on the market, but the presence of so many features can be a hindrance for someone who is just starting out and will be overwhelmed by the good things that they don't know where to start. Its price list is a bit above the means of small and medium-sized companies.
What recommendations would you give to someone considering this product?
If you want to boost your team's productivity and increase your company's output, Workplace is the ideal tool for you.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
