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Workplace from Meta

Composite Score
8.6 /10
CX Score
8.8 /10
Workplace from Meta
8.6 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Midmarket category

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Instant Messaging

87

Voice and Video Collaboration

85

Search

83

Notifications

83

File Sharing Collaboration

82

Granular Access Management

81

Document Collaboration

78

Cross Platform Support

78

Integration With Productivity Tools

77

Task Management

77

Screen Sharing

75

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of IT Administration

84

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Breadth of Features

81

Vendor Support

77

Workplace from Meta Reviews

Isaiah k.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

awesome product

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Familiar Social Interface Focus on Employee Engagement and Culture:

What is your favorite aspect of this product?

One of the standout aspects of Workplace from Meta is its focus on employee engagement and company culture through a familiar, social-media-like experience. This design makes it highly interactive, which naturally encourages employees to connect, share ideas, and provide feedback, regardless of their position in the company. Features like live video broadcasting and the interactive News Feed create opportunities for leaders to communicate transparently and authentically, which helps build a more inclusive and connected work environment.

What do you dislike most about this product?

One common drawback of Workplace from Meta is that its feature set can sometimes feel limited for task management or project-focused teams. While it excels in communication and engagement, it lacks some of the dedicated project management tools and task-tracking capabilities found in platforms like Asana or Monday.com. Teams that rely heavily on structured workflows may find they need to supplement Workplace with other tools to manage projects efficiently.

What recommendations would you give to someone considering this product?

Assess Organizational Goals: Consider whether your primary goals align with Workplace’s strengths: enhancing engagement, fostering company culture, and promoting seamless communication. If you’re looking for strong project management tools, it may require integrating Workplace with another platform for specific tasks. Plan for Onboarding and Training: While Workplace has a familiar social layout, it's still helpful to offer initial training to maximize its features, such as Groups, Live Video, and Knowledge Library. Make sure employees understand how to use features like Shoutouts or News Feed effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Afaq M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

essential for digital workplace-meta

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

it is unique on its own. No comparisons here.

What is your favorite aspect of this product?

the product is designed in a way that once you get a grip on, it becomes easy.

What recommendations would you give to someone considering this product?

purchase all what it offers because meta is the new everything.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Effective Service

Masika J.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Workplace from MetaIs Reliable

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

I am impressed by the effectiveness of Workplace from Meta. Workplace from Meta has been exceptionally helpful.

What is your favorite aspect of this product?

I like ease of use of Workplace from Meta. Workplace from Meta has powerful features.

What do you dislike most about this product?

I do not dislike Workplace from Meta at all.

What recommendations would you give to someone considering this product?

I highly recommend Workplace from Meta.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Workplace from Meta Comparisons

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