What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
Up
1
Since last award
83 Satisfaction of Cost Relative to Value
Up
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Chat Capabilities
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Employee Directory
Home Page
Virtual Floor Plans
Mobile App
Employee Engagement
Discussion Forums
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews
Samira I.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2022
Improved teamwork and communication
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
It gives me the ability to communicate in a more two-way manner than other platforms. As a result of improved teamwork and communication, our company's productivity increases.
What is your favorite aspect of this product?
As a result, our employees are more engaged. Facebook's Workplace supports diversity and employee input because it is built to focus on individuals rather than companies. It motivates our teams to collaborate. Unlike other collaborative tools, Workplace by Facebook improves over time. Combining group discussions and instant chat does this. Separate Workplace Chat apps, which support video and audio calls, are also available for download. By allowing me to speak with everyone in the firm, the software elevates communication.
What do you dislike most about this product?
The design of some sections of the chat should be enhanced. Alternative instant messaging networks, such as Slack, are incompatible with it. It demands a substantial amount of administrative and back-end effort.
What recommendations would you give to someone considering this product?
It allows me to upload an unlimited amount of films and images. Workplace by Facebook currently integrates with Microsoft Office, BlueJeans, Dropbox, Google G Suite, Box, Salesforce, OneDrive, Zoom, and Quip, among other third-party products.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dr Rohit K.
- Role: Operations
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Jun 2022
Fantastic product
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Uniqueness
What is your favorite aspect of this product?
Vendor management
What do you dislike most about this product?
Management
What recommendations would you give to someone considering this product?
Uniqueness
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Penni J.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2022
"Helps team communicate"
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
easy to use and has an affordable price in that it differs.
What is your favorite aspect of this product?
In addition to being able to monitor external applications, it is one of several technologies that may be used to arrange corporate communication and update channels.
What do you dislike most about this product?
If you aren't familiar with the app, you may have trouble finding what you're looking for. You must first get familiar with it.
What recommendations would you give to someone considering this product?
Wonderful for encouraging coworkers to communicate and collaborate.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
