What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 90%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Friendly Negotiation
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Chat Capabilities
Employee Directory
Home Page
Mobile App
Employee Engagement
Discussion Forums
Single Sign-On (SSO)
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2022
A natural choice for the Facebook generation.
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Cons
- Leverages Incumbent Status
- Slower Product Innovation
- Charges for Enhancements
Ashley L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
To stream and record our large-scale meetings.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
It offers quality video and live streaming capabilities. It keeps us connected socially and professionally.
What is your favorite aspect of this product?
We can stay connected in a very easy and familiar way. to chat, share documents or data, post stories, post live updates on projects, etc.
What do you dislike most about this product?
I want to create forms that are not surveys.
What recommendations would you give to someone considering this product?
Workplace Live: To broadcast and record meetings. To meet with groups of people to share information, stories, updates and more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joey H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Single internal communication platform.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
It allows us to carry out surveys effectively thanks to its integration with SurveyMonkey. It offers a very interesting function such as the Draft For function that allows you to create publications quickly with ease.
What is your favorite aspect of this product?
It has a simple and easy to use interface, similar to Facebook. It helps us to communicate daily, to keep the use of our social networks active, it allows us to broadcast live events/celebrations in a very fun way without forgetting the professional aspect.
What do you dislike most about this product?
It works very well, and I feel very comfortable sharing information through this platform.
What recommendations would you give to someone considering this product?
Workplace is a useful internal communication platform for any company (regardless of its size) that needs to make live broadcasts to provide any type of information instantly, without complications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
