What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 90%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Friendly Negotiation
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Chat Capabilities
Employee Directory
Home Page
Mobile App
Employee Engagement
Discussion Forums
Single Sign-On (SSO)
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Workplace from Meta Reviews
Eduardo F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
I used to work for a company that created a very
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
I used to be afraid. It has so many features and functionalities that it used to easily overwhelm me. However, once I took some training classes and watched some training videos online, I started to really like the software. Its use has greatly reduced the amount of time I spend manipulating data.
What is your favorite aspect of this product?
It's also great that because there are so many users, you can google pretty much anything you want to do on it and find a training video for it. I love being able to condense data into pivot tables for easy viewing.per hour into data appropriate for uploading to ADP for payroll processing. If you can imagine it, Excel can probably do it.
What do you dislike most about this product?
What we like least about this software would be the help database, it falls a bit short since there are many options that are not well explained and sometimes it makes the process of creating a document difficult.
What recommendations would you give to someone considering this product?
It is quite easy to use and learn to use. It can be used to bring information exported from other programs into a universal format. It's easy to customize them with the look and format that best suits your workflow. I use it for everything from budget spreadsheet to photography business equipment inventory, which I can use to stay organized and send to my insurance company for business insurance.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ismail D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Content sharing and live video.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Meta's Workplace allows you to centralize policies, roles, and training resources. Communications teams can easily create positions for key executives within the organization, reducing the amount of paperwork required to launch campaigns. To assess and report on ROI, analytics are provided to track campaign progress, usage numbers, and top results.
What is your favorite aspect of this product?
I like Workplace is a valuable tool to improve communication: It is a workplace to maintain unity, you can share information with everyone involved. To keep the flow of engagement and increase employee interactions, facilitate conversations in an appreciated way. You can bring everyone in your organization together on one platform, track their influence, and group them into one community. You can make high-quality phone or video calls, individually or in groups, using Workplace from Meta, which can be accessed through the desktop web, mobile app, and portal.
What do you dislike most about this product?
The Chat option is not that reliable, sometimes it does not work to delete sent comments.
What recommendations would you give to someone considering this product?
Workplace is recommended for: Connect all employees with the information they need, whether they're in the office, with clients, at home, or on the go. You can use the surveys they provide as a route to learn about employee engagement within the company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Muhammad A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2022
Great Product for multiple usages
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Serves multiple purposes which other similar products lacks.
What is your favorite aspect of this product?
Messaging and video chat aspects are great.
What do you dislike most about this product?
Mobile application is not great.
What recommendations would you give to someone considering this product?
Must try it.
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Security Protects
