What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 90%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Friendly Negotiation
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Chat Capabilities
Employee Directory
Home Page
Mobile App
Employee Engagement
Discussion Forums
Single Sign-On (SSO)
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Workplace from Meta Reviews
Andrea C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Great Communication Tool
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The social side of the platform. It enables to be more in contact and engaged with the teammates everywhere they are (especially in this historic moment)
What is your favorite aspect of this product?
Ease of use (everyone has a Facebook account and knows how to use FB), available for desktop and mobile devices, good conference tool built-in
What do you dislike most about this product?
Poor third party integrations (out of Meta products). Search needs some improvements
What recommendations would you give to someone considering this product?
If you need a good communication tool, easy to use and great for conference call, try this tool
Pros
- Inspires Innovation
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
Kara B.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2022
It's Facebook for work! Thumbs up
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
It adds a sense of familiarity because most of us have already used Facebook in our personal lives. This platform is like a private Facebook for you and your co-workers. Very useful for collaborating and checking in on workflow.
What is your favorite aspect of this product?
Its familiarity. It makes it very easy to jump right in.
What do you dislike most about this product?
Nothing at this time
What recommendations would you give to someone considering this product?
Go for it! It's a great product for team collaboration.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Gonçalo R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Easy to use, excellent product
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Similar interface with Facebook, which most people are already used to see and interact
What is your favorite aspect of this product?
The similarity with Facebook
What do you dislike most about this product?
In the mobile version, you have to install 2 different apps, one for chat only
What recommendations would you give to someone considering this product?
Very easy to use and helps collaboration between colleagues
Pros
- Unique Features
- Helps Innovate
- Reliable
- Enables Productivity
