What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Diversity and Inclusion
Chat Capabilities
Instant Messaging
Employee Directory
Live Video Capabilities
Home Page
Mobile App
Employee Engagement
Single Sign-On (SSO)
Discussion Forums
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews
Sanjana L.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2022
WORKPLACE FROM META REVIEW
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
easy to use, offers easy and instant messaging enables easy collaboration with the teams.
What is your favorite aspect of this product?
instant messaging, video conferencing, information sharing, etc.
What do you dislike most about this product?
The product is a bit costly.
What recommendations would you give to someone considering this product?
great product to have on your bucket list.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Inspires Innovation
Craig M.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2022
Aids communication, collaboration in my company.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Integrations . Workplace enable me integrate the platform with everyday business and productivity suites we use in the office. By being able to do the aforementioned, we are getting work done faster and at the same time expanding the primary capabilities of the software being integrated with Workplace. For example, our integration of Workplace with file storage software - Google Drive, makes it convenient and straight-forward to add links to specific files on my Google Drive to my Workplace status, while even making it possible for colleagues viewing my shared status to preview files I am sharing via web-links directly from Workplace.
What is your favorite aspect of this product?
I like that Workplace provides me with a variety of ways , with which I can stay connected with my colleagues. Whether I am physically within the office space or not.
What do you dislike most about this product?
I do have reservations about the limited nature of Workplace mobile applications, especially when compared with what is obtainable on the main Workplace application on computer.
What recommendations would you give to someone considering this product?
For me, I see Workplace as a no-brainer in any modern day organization, with a medium or large sized workforce. It simply aids collaboration and real-time communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Precious A.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2022
A virtual office, outside the walls of my company.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace boasts a wide array of features, which is not present on any employee engagement platform, that I have used. Features such as automatic translation, Live video for company events, surveys etc
What is your favorite aspect of this product?
I like the community nature of Workplace. This often means that I can stumble on any of my co-employees anywhere across Workplace. As an example,I have gotten closer to fellow employees working in other branches of my organization, just by stumbling on their comments on a group post. The above has allowed me to make new friends within my organizational structure, as against just bonding with those set of co-employees whom I naturally will encounter during the course of my day to day job.
What do you dislike most about this product?
It is very easy to get overwhelmed by the numerous features and functionalities, present on Workplace. This happened to me in my early days of usage. Thus, I think Workplace can be re-tweaked to be more intuitive for early stage users.
What recommendations would you give to someone considering this product?
For organizations with an employee size over 500. I recommend Workplace, as it will make collaboration and communication a lot more fun and efficient across the company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing