
What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
Up
1
Since last award
83 Satisfaction of Cost Relative to Value
Up
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Chat Capabilities
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Employee Directory
Home Page
Virtual Floor Plans
Mobile App
Employee Engagement
Discussion Forums
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews

Rashid Hassan C.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2022
Wonderful organizational collaboration tool
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace from Meta has the most powerful and easy to use tools for engaging whole organization within moments and let the teams do their workings in more collaborative and engaging modes. Workplace from Meta covers the multiple uses needed by any organization like announcements, collaborative tools, chats, polls and surveys etc. The multi usage of Workplace from Meta clearly makes it different and leader among the other similar products.
What is your favorite aspect of this product?
The ease of providing important bulletin and announcements to the whole organization within a click is the best aspect of this product. There are multiple tools available for collaboration of teams which are very helpful too. Live broadcasting is one the great aspects available with Workplace from Meta.
What do you dislike most about this product?
Numerous emails for the unimportant updates.
What recommendations would you give to someone considering this product?
It is a great tool for bringing whole organization at one page and I would highly recommend it for mid to big level industries.
Pros
- Caring
- Respectful
- Security Protects
- Helps Innovate

Trisha D.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Harnessing the power of Facebook for organizations
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace from Meta is unique in its genre. Its like using the power, the interface and the habit of using Facebook, customized into a tools for running businesses. With Workplace from Meta, we managed to improved collaborations, get instant survey replies, communicate updated policies, and optimize engagement.
What is your favorite aspect of this product?
I have no works to describe how good the insights are; we were able to measure views, interactions and general feeling. The fact that we were able to ask question and get organized answer is also wonderful.
What do you dislike most about this product?
Business emails: small businesses or startups who do not have the budget for businesses emails are automatically excluded from being able to even try the tools. This is a little sad.
What recommendations would you give to someone considering this product?
Workplace from Meta is amazing, especially if you and your workers have the technological culture. It improves accountability and interaction. I do recommend.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Monica E.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2022
Workplace takes collaboration to an higher level .
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The ability to integrate with a cross-section of the most important software programs I use in the course of my day to activity in the workplace. This has enabled us reduce the gap between multiple workflow processes within my coy.
What is your favorite aspect of this product?
Workplace Groups. This enable us organize discussions around specific interests and goals . Thereby ensuring that every official company group on our Workplace account, provides informations around specific subject matters. As an example, we have data analytics groups and a company culture group on our Workplace and thus has meant that whenever I need to update myself on latest news around updated company work culture, I know where to visit.
What do you dislike most about this product?
Workplace gives me the quality I require off a company-wide collaboration tool. I have no reservations for now.
What recommendations would you give to someone considering this product?
For midsize and large organizations, I do not think there any better tools for real-time collaboration than
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing