
What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
96 Plan to Renew
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83 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Chat Capabilities
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Employee Directory
Home Page
Virtual Floor Plans
Mobile App
Employee Engagement
Branded Premium Mobile
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews

Monica E.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2022
Workplace takes collaboration to an higher level .
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The ability to integrate with a cross-section of the most important software programs I use in the course of my day to activity in the workplace. This has enabled us reduce the gap between multiple workflow processes within my coy.
What is your favorite aspect of this product?
Workplace Groups. This enable us organize discussions around specific interests and goals . Thereby ensuring that every official company group on our Workplace account, provides informations around specific subject matters. As an example, we have data analytics groups and a company culture group on our Workplace and thus has meant that whenever I need to update myself on latest news around updated company work culture, I know where to visit.
What do you dislike most about this product?
Workplace gives me the quality I require off a company-wide collaboration tool. I have no reservations for now.
What recommendations would you give to someone considering this product?
For midsize and large organizations, I do not think there any better tools for real-time collaboration than
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Joey L.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jan 2022
Familiar interface but not particularly innovative
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The familiarity of the interface and clear, simple usability. The app on the phone is also smooth and responsive.
What is your favorite aspect of this product?
Its speed and smoothness.
What do you dislike most about this product?
The video calling has bugs and often doesn't work reliably.
What recommendations would you give to someone considering this product?
Ensure your team are familiar with the Facebook interface.
Pros
- Efficient Service
- Respectful
- Transparent
- Friendly Negotiation
Cons
- Slower Product Innovation
- Commodity Features
- Inhibits Innovation

Sanjana L.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2022
WORKPLACE FROM META REVIEW
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
easy to use, offers easy and instant messaging enables easy collaboration with the teams.
What is your favorite aspect of this product?
instant messaging, video conferencing, information sharing, etc.
What do you dislike most about this product?
The product is a bit costly.
What recommendations would you give to someone considering this product?
great product to have on your bucket list.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Inspires Innovation