What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Diversity and Inclusion
Chat Capabilities
Instant Messaging
Employee Directory
Live Video Capabilities
Home Page
Mobile App
Employee Engagement
Single Sign-On (SSO)
Discussion Forums
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Business Instant Messaging - Enterprise
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews
Cliff N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Fantastic product!
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Not applicable to me, haven't used others.
What is your favorite aspect of this product?
The product is awesome.
What do you dislike most about this product?
Reliability and it's convenience.
What recommendations would you give to someone considering this product?
He should use it since its reliable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Victor f.
- Role: Operations
- Industry: Other
- Involvement: Initial Implementation
Submitted Jan 2022
Powerful engagement and communication tool
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The way people can comunicate in groups without using the chat
What is your favorite aspect of this product?
Group sharing. Announcements, engagement and learning
What do you dislike most about this product?
I do not dislike anything in special. I just hoped that they released the current section for knowledge center before. Since it took to long we ended up creating the company wiki in clickup
What recommendations would you give to someone considering this product?
Embrace the tool. Check best practices and how other are using it. I was at 2 companies with this tool (in both i lived the implementation). The first one achieved a high impact on engagement and communication. The second one didn’t but because they are using the tool as slack (just chat) It is good to have a person dedicated to the tool in terms of integration and comms. Also necessary to have tech teams aligned ( they will tell you over and over thar Slack is better. If they do not buy in, they will be an obstacle to use the tool properly
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Anil M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
One stop for a professional social networking
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
You can post, hangout and share anything with your peers seamlessly.
What is your favorite aspect of this product?
Broadcast platform and live video features stands out!
What do you dislike most about this product?
Management of mail triggering could be simplified
What recommendations would you give to someone considering this product?
If you are from a big sized company then you will not regret using workplace. However, if you are a small sized one, then I think you may not appreciate its capabilities.
Pros
- Caring
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
- Charges for Enhancements
