Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

Filter By

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

Up 1
Since last award

83 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
88%
Conflict Resolution:
91%
Strategy & Innovation:
91%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
3% Negative
4% Neutral
93% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 81

News Feed

86

Chat Capabilities

84

Live Video Capabilities

84

Instant Messaging

84

Diversity and Inclusion

84

Employee Directory

84

Home Page

83

Virtual Floor Plans

83

Mobile App

83

Employee Engagement

82

Branded Premium Mobile

82

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Implementation

82

Ease of Customization

80

Availability and Quality of Training

80

Ease of Data Integration

80

Business Value Created

79

Product Strategy and Rate of Improvement

78

Vendor Support

76

Workplace from Meta Reviews

Monica E.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Workplace takes collaboration to an higher level .

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

The ability to integrate with a cross-section of the most important software programs I use in the course of my day to activity in the workplace. This has enabled us reduce the gap between multiple workflow processes within my coy.

What is your favorite aspect of this product?

Workplace Groups. This enable us organize discussions around specific interests and goals . Thereby ensuring that every official company group on our Workplace account, provides informations around specific subject matters. As an example, we have data analytics groups and a company culture group on our Workplace and thus has meant that whenever I need to update myself on latest news around updated company work culture, I know where to visit.

What do you dislike most about this product?

Workplace gives me the quality I require off a company-wide collaboration tool. I have no reservations for now.

What recommendations would you give to someone considering this product?

For midsize and large organizations, I do not think there any better tools for real-time collaboration than

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joey L.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Familiar interface but not particularly innovative

Likeliness to Recommend

7 /10

What differentiates Workplace from Meta from other similar products?

The familiarity of the interface and clear, simple usability. The app on the phone is also smooth and responsive.

What is your favorite aspect of this product?

Its speed and smoothness.

What do you dislike most about this product?

The video calling has bugs and often doesn't work reliably.

What recommendations would you give to someone considering this product?

Ensure your team are familiar with the Facebook interface.

Pros

  • Efficient Service
  • Respectful
  • Transparent
  • Friendly Negotiation

Cons

  • Slower Product Innovation
  • Commodity Features
  • Inhibits Innovation

Sanjana L.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

WORKPLACE FROM META REVIEW

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

easy to use, offers easy and instant messaging enables easy collaboration with the teams.

What is your favorite aspect of this product?

instant messaging, video conferencing, information sharing, etc.

What do you dislike most about this product?

The product is a bit costly.

What recommendations would you give to someone considering this product?

great product to have on your bucket list.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Most Popular Workplace from Meta Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171