What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 90%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Friendly Negotiation
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Chat Capabilities
Employee Directory
Home Page
Mobile App
Employee Engagement
Discussion Forums
Single Sign-On (SSO)
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews
Lionel C.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Dec 2021
A real game changer.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The user experience. The engagement of our users. The community
What is your favorite aspect of this product?
Actually the knowledge library, but also live videos, ease of posting for anyone, multilingual,...
What do you dislike most about this product?
Would like to have our brand more visible, to do some custom on the UX to place our own widgets, ...
What recommendations would you give to someone considering this product?
Let's make it and keep it simple. Trust your users. Have fun.
Pros
- Enables Productivity
- Unique Features
- Inspires Innovation
- Includes Product Enhancements
Richard A.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use and the perfect price for nonprofits
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The onboarding process is fantastic. The features that are available really puts Workplace ahead of the curve. We are a small organization and are already seeing an impact on our productivity, communication, and team collaboration.
What is your favorite aspect of this product?
I really love how groups have transformed our culture.
What do you dislike most about this product?
I wish there were more use case examples, especially for our industry.
What recommendations would you give to someone considering this product?
You should definitely take it for a test drive. Make sure you give yourself 15 to 30 days to try it out. Create a pre-launch team and use all the features, as often as you can.
Pros
- Unique Features
- Effective Service
- Inspires Innovation
- Respectful
Donald T.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2021
Easy to use markdown to format your text.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
It is a communication tool that connects everyone in your company, even if they're working remotely. Use familiar features such as News Feed, Chat, Live video and Groups, to get people talking and working together.
What is your favorite aspect of this product?
It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file.
What do you dislike most about this product?
Workplace Chat is not reliable in terms of being able to delete a comment you sent , sometimes it works, sometimes it doesn't.
What recommendations would you give to someone considering this product?
You are able to set notifications, including email notifications, if you want to be alerted to new activity in your groups
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
