
What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 90%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Friendly Negotiation
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Chat Capabilities
Employee Directory
Home Page
Mobile App
Employee Engagement
Discussion Forums
Single Sign-On (SSO)
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Workplace from Meta Reviews
Lucia D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
My Workplace from Meta experience
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
It integrates features like groups, live video, and file sharing within a familiar Facebook-style interface
What is your favorite aspect of this product?
It provides insights into collaboration patterns, helping teams identify bottlenecks and areas for improvement
What do you dislike most about this product?
While Workplace provides extensive notification options, managing them can be hard
What recommendations would you give to someone considering this product?
A great software. I feels like Facebook, but for work, I highly recommend it
Pros
- Helps Innovate
- Enables Productivity
- Fair
- Transparent
Rateb J.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2024
More like a Digital Home
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
instant messaging and group discussions on Meta Workplace feels like a natural extension of our team's communication
What is your favorite aspect of this product?
Broadcasting live updates or events to the entire team brings a personal touch to our brand updates.
What do you dislike most about this product?
In a large group discussion about a new marketing strategy, locating a particular comment or thread proved tricky
What recommendations would you give to someone considering this product?
Workplace is a fantastic choice!
Pros
- Respectful
- Acts with Integrity
- Generous Negotitation
- Transparent

Namrata Y.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Workplace with meta Is a good product from others.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace with meta where we are able to connect with people, if we receive any email, this was the best option they will provide an AI email where we reply as traditional and professional way.
What is your favorite aspect of this product?
AI Chat Email format is the best option , where we are able to provide a specific language text convert to our generic language and sent back to their own language.
What do you dislike most about this product?
Nothing was dislike the cost was too much then other products.
What recommendations would you give to someone considering this product?
I recommend to use this product it was so costly but the support and features are too good.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing