
What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
Up
1
Since last award
83 Satisfaction of Cost Relative to Value
Up
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Chat Capabilities
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Employee Directory
Home Page
Virtual Floor Plans
Mobile App
Employee Engagement
Discussion Forums
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Workplace from Meta Reviews

Olaoluwa A.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2025
A Powerful Collaboration Tool
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Strong Mobile Experience: Designed for frontline and deskless workers with a mobile-first approach that works well across devices. Integration with Meta Tools: Leverages Meta’s broader ecosystem (like Portal, Oculus, and Workplace Chat) for immersive communication experiences. News Feed and Groups: Feels like Facebook, which most users already know, encouraging engagement and transparency across all levels of the organization.
What is your favorite aspect of this product?
My favorite aspect of Workplace from Meta is its familiar, user-friendly interface that mirrors Facebook making it incredibly intuitive for employees at all levels to connect, share updates, and collaborate without a steep learning curve. It fosters a strong sense of community and engagement within organizations.
What do you dislike most about this product?
What I dislike most about Workplace from Meta is its limited integration with third-party productivity tools compared to competitors like Microsoft Teams or Slack. This can hinder workflow efficiency for teams that rely on a variety of external apps and services.
What recommendations would you give to someone considering this product?
Leverage the Mobile App: If you have a significant number of deskless or frontline workers, the mobile-first design will be a major benefit for keeping everyone connected. Assess Your Team’s Needs: Workplace excels in fostering communication and community. If your team values social engagement, live video, and a Facebook-like interface, it’s a great choice. However, if your team needs deep integrations with advanced project management or CRM tools, consider whether the current integrations are sufficient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

SUMIT B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Features, Comparisons, and Future Considerations
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace integrates with tools like Google Drive, Dropbox, OneDrive, Jira, Salesforce, and Zoom, allowing organizations to leverage their existing workflows.
What is your favorite aspect of this product?
Workplace includes chat features for one-on-one or group conversations, enabling quick communication among team members.
What do you dislike most about this product?
Meta announced the discontinuation of Workplace, with the platform set to shut down in phases over the next two years.
What recommendations would you give to someone considering this product?
Given the upcoming discontinuation of Workplace, organizations should consider exploring alternative collaboration platforms that offer similar features and align with their long-term communication and productivity needs.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time
Elsa A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
Intuitive interface fosters collaboration!
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace from Meta stands out with its user-friendly, Facebook-like interface and focus on company culture. It offers features like groups, live video, and strong real-time communication tools, making it easy for all employees, including frontline workers, to connect and collaborate.
What is your favorite aspect of this product?
My favorite aspect of Workplace from Meta is its intuitive, familiar interface, which makes it easy for employees to adapt and engage. The emphasis on fostering company culture through features like groups and live video helps enhance collaboration and connection among team members.
What do you dislike most about this product?
One common dislike about Workplace from Meta is that its social media-style interface can lead to distractions, making it harder for users to focus on work. Additionally, some users may find the search functionality less effective for locating specific content or past discussions.
What recommendations would you give to someone considering this product?
Explore Workplace's features like groups and live video for better collaboration. Provide training for your team and set guidelines to reduce distractions while integrating it with other tools for smoother workflows.
Pros
- Reliable
- Saves Time
- Altruistic
- Friendly Negotiation
Cons
- Less Transparent