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XE.com

XE

Composite Score

7.4 /10

CX Score

7.5 /10

14 Reviews Write a Review

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details

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XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

5% Negative

21% Neutral

74% Positive

Pros

Continually Improving Product
Includes Product Enhancements
Appreciates Incumbent Status
Helps Innovate

Feature Ratings

Average 80

Multi Currency

Currency Exchange Market Management

Banking Risk Management

Currency Quotes

Margin Management

Trade Management

Currency Conversion

Analytics and Reporting

Portfolio Management

Stock Management

Collateral Management

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

XE Reviews

Adnan K.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

XE: A Reliable and Convenient Currency Converter

Likeliness to Recommend

10 /10

What differentiates XE from other similar products?

XE has expanded to include cryptocurrency exchange rates, offering conversion tools for popular digital currencies like Bitcoin and Ethereum.

What is your favorite aspect of this product?

XE is its real-time, accurate exchange rate data combined with its money transfer services

What do you dislike most about this product?

The main drawback of XE is that its money transfer service is limited to certain countries and currencies, which can restrict its usefulness for users in regions that aren't supported

What recommendations would you give to someone considering this product?

If you're interested in investment or planning for significant currency exchanges, use XE’s historical data and charts to understand trends.

Pros

Performance Enhancing
Effective Service
Client Friendly Policies
Over Delivered

Shreya S.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Fantastic product, great customer support

Likeliness to Recommend

7 /10

What differentiates XE from other similar products?

Great customer support and transparency

What is your favorite aspect of this product?

I was notified in app of each and every step

What do you dislike most about this product?

Emailing could have been better

What recommendations would you give to someone considering this product?

You would get great conversion prices, must try product

Pros

Enables Productivity
Caring
Over Delivered
Helps Innovate

Vaibhav A.

Role: Information Technology
Industry: Government
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Feb 2024

Good to use product

Likeliness to Recommend

10 /10

What differentiates XE from other similar products?

Accountability and Professionalism of support team

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Pricing can be more better

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Latest Research

XE

What is XE?

Company Details

Need Assistance?

XE Ratings

87 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love XE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Currency Exchange Market Management Includes market analysis, market graphics, and market indicators.

Banking Risk Management Includes stress tests, anti-money laundering, risk monitoring, and alerts.

Currency Quotes Includes currency comparisons and real-time currency rates.

Margin Management Includes position tracking, real-time data updates, and pre-trade margin and limit checks.

Trade Management Includes forex trading, real-time trading, trade processing, and automated trading.

Currency Conversion Includes currency calculator, real-time market rates, and currency exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Portfolio Management Includes portfolio composition, investment strategizing, portfolio risk management, and market development and trend analysis.

Stock Management Includes stock trading, stock ranking, stock charting, and stock analysis.

Collateral Management Includes collateral tracking, valuations, and settlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

XE Reviews

Adnan K.

XE: A Reliable and Convenient Currency Converter

Likeliness to Recommend

Pros

Shreya S.

Fantastic product, great customer support

Likeliness to Recommend

Pros

Vaibhav A.

Good to use product

Likeliness to Recommend

Pros

Title

Feature Ratings

Multi Currency

Currency Exchange Market Management

Banking Risk Management

Currency Quotes

Margin Management

Trade Management

Currency Conversion

Analytics and Reporting

Portfolio Management

Stock Management

Collateral Management

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement