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XE.com

XE

Composite Score

7.4 /10

CX Score

7.5 /10

14 Reviews Write a Review

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details

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XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

5% Negative

21% Neutral

74% Positive

Pros

Continually Improving Product
Includes Product Enhancements
Appreciates Incumbent Status
Helps Innovate

Feature Ratings

Average 80

Multi Currency

Currency Exchange Market Management

Banking Risk Management

Currency Quotes

Margin Management

Trade Management

Currency Conversion

Analytics and Reporting

Portfolio Management

Stock Management

Collateral Management

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

XE Reviews

Anne H.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Efficient and cost effective foreign payments

Likeliness to Recommend

9 /10

What differentiates XE from other similar products?

Exchange rates are very competitive and the set-up process is very secure. Customer service is very attentive.

What is your favorite aspect of this product?

Currency exchange rates are competitive, and better than we were getting with our bank. We had been using American Express FXIP but Amex discontinued this service. I'm happy to find a secure and reliable alternative, although Amex rates were better and we received membership points for foreign transfers. I feel very confident that these transactions are secure.

What do you dislike most about this product?

It's impossible to send a set amount in a foreign currency, so if you're looking to send a foreign currency amount, you have to calculate the amount in local currency first with the quoted exchange rate. It still works, but requires more effort and a bit of math.

What recommendations would you give to someone considering this product?

It's a very reliable service with good exchange rates, although settlement times seem a bit slower than they were using AMEX FXIP (discontinued). I've made quite a few transactions in the past couple of months since we started using Xe.com, and I feel confident that it's a secure and reliable service.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Role: Finance
Industry: Recreation
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2023

fantastic product.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Precious L.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use and pocket friendly.

Likeliness to Recommend

10 /10

What differentiates XE from other similar products?

The fact XE has low charges and allows transfer support for businesses of all sizes.

What is your favorite aspect of this product?

My favorite aspect is that it strives to offer the most simple , reliable and friendly services.

What do you dislike most about this product?

There is nothing to dislike about XE as it provides amazing services .

What recommendations would you give to someone considering this product?

I would recommend XE as it offers free online currency tools including the XE currency converter which allows visitors to check live changes and it can be used at any time .

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Latest Research

XE

What is XE?

Company Details

Need Assistance?

XE Ratings

87 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love XE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Currency Exchange Market Management Includes market analysis, market graphics, and market indicators.

Banking Risk Management Includes stress tests, anti-money laundering, risk monitoring, and alerts.

Currency Quotes Includes currency comparisons and real-time currency rates.

Margin Management Includes position tracking, real-time data updates, and pre-trade margin and limit checks.

Trade Management Includes forex trading, real-time trading, trade processing, and automated trading.

Currency Conversion Includes currency calculator, real-time market rates, and currency exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Portfolio Management Includes portfolio composition, investment strategizing, portfolio risk management, and market development and trend analysis.

Stock Management Includes stock trading, stock ranking, stock charting, and stock analysis.

Collateral Management Includes collateral tracking, valuations, and settlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

XE Reviews

Anne H.

Efficient and cost effective foreign payments

Likeliness to Recommend

Pros

fantastic product.

Likeliness to Recommend

Pros

Precious L.

Easy to use and pocket friendly.

Likeliness to Recommend

Pros

Title

Feature Ratings

Multi Currency

Currency Exchange Market Management

Banking Risk Management

Currency Quotes

Margin Management

Trade Management

Currency Conversion

Analytics and Reporting

Portfolio Management

Stock Management

Collateral Management

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement