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XE.com

XE

Composite Score
7.4 /10
CX Score
7.5 /10
Category
XE
7.4 /10

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details


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XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

5% Negative
21% Neutral
74% Positive

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 80

Multi Currency

87

Currency Exchange Market Management

85

Banking Risk Management

85

Currency Quotes

83

Margin Management

81

Trade Management

80

Currency Conversion

79

Analytics and Reporting

79

Portfolio Management

77

Stock Management

74

Collateral Management

74

Vendor Capability Ratings

Average 78

Ease of Implementation

87

Ease of Data Integration

83

Usability and Intuitiveness

80

Quality of Features

79

Business Value Created

78

Ease of IT Administration

77

Vendor Support

76

Ease of Customization

75

Availability and Quality of Training

75

Breadth of Features

74

Product Strategy and Rate of Improvement

72

XE Reviews

  • Role: Finance
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Feb 2022

great product which worth the price , easy to use

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Cody M.

  • Role: Finance
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

XE Integrates Currency Management Across Software

Likeliness to Recommend

8 /10

What differentiates XE from other similar products?

XE seems to integrate with other software tools better than competitor solutions. We have integrated XE into NetSuite, Salesforce, and our in-house data capture system. Being able to toggle the translation of currencies across different countries makes extracting useful Sales/Revenue data easier to digest. It also offers good payment solutions which are less complex than what our company has used previously.

What is your favorite aspect of this product?

Ease of integration, and general compatibility with a wide array of software tools. Global companies who need a powerful currency converter for accounting, finance, sales, etc. may find good use here for cheap. The payments and money transfer tools are also very simple to use.

What do you dislike most about this product?

XE hasn't really rolled out significant enhancements or changes in recent times, and as such the tools feels a bit stagnant.

What recommendations would you give to someone considering this product?

If your company is global and you need to do things like send money in different currencies to pay vendors or present financial information in various converted currencies, this may be a good solution. The product features are quite cost-efficient and easily scales without larger steps up in cost.

Pros

  • Helps Innovate
  • Effective Service
  • Client Friendly Policies
  • Includes Product Enhancements

sylverline c.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Affordable but need more features

Likeliness to Recommend

6 /10

What differentiates XE from other similar products?

Less views on mobile app

What is your favorite aspect of this product?

It is affordable and can be accessed free online

What do you dislike most about this product?

Mt inability to use it on the go with my mobile phone

What recommendations would you give to someone considering this product?

If their rate can be very accurate. when I compare their rates with other site there is a always a noticeable difference

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Saves Time
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