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XE.com

XE

Composite Score
7.4 /10
CX Score
7.6 /10
Category
XE
7.4 /10

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details


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XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
83%
Conflict Resolution:
89%
Strategy & Innovation:
96%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

Chart

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4% Negative
19% Neutral
77% Positive

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 82

Multi Currency

88

Banking Risk Management

87

Currency Exchange Market Management

86

Currency Quotes

84

Margin Management

83

Trade Management

81

Currency Conversion

81

Analytics and Reporting

80

Portfolio Management

80

Stock Management

77

Collateral Management

76

Vendor Capability Ratings

Average 78

Ease of Implementation

87

Ease of Data Integration

82

Usability and Intuitiveness

79

Quality of Features

78

Business Value Created

78

Ease of IT Administration

77

Vendor Support

77

Availability and Quality of Training

75

Ease of Customization

75

Breadth of Features

74

Product Strategy and Rate of Improvement

73

XE Reviews

sylverline c.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Affordable but need more features

Likeliness to Recommend

6 /10

What differentiates XE from other similar products?

Less views on mobile app

What is your favorite aspect of this product?

It is affordable and can be accessed free online

What do you dislike most about this product?

Mt inability to use it on the go with my mobile phone

What recommendations would you give to someone considering this product?

If their rate can be very accurate. when I compare their rates with other site there is a always a noticeable difference

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Saves Time
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