What is Xerox DocuShare?
Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
92 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Xerox DocuShare?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Search
Collaboration
File Approvals Esignatures
Access Permissions Management
Ediscovery Audit Trail
Capture Channels
Metadata Management
Workflow Process Automation
File Conversion
Mobile
Vendor Capability Ratings
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Xerox DocuShare Reviews
Maria Andrea S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Optimize your workflow with Xerox DocuShare
Likeliness to Recommend
What differentiates Xerox DocuShare from other similar products?
Some of the unique features of Xerox DocuShare are its customizability, integration with other business systems and advanced security. Customization allows us to tailor the software to our specific needs, while integration facilitates collaboration and data synchronization between different platforms. Finally, advanced security ensures that sensitive information is protected.
What is your favorite aspect of this product?
My overall experience with Xerox DocuShare has been positive, and I am pleased because we have improved the efficiency of our workflows and collaboration between teams. Three positive effects on our overall business objectives include reducing errors in document management, saving time searching for information, and improving data security
What do you dislike most about this product?
Some minor drawbacks of Xerox DocuShare include the initial learning curve for new users, the lack of some advanced document management features, and longer load times for large files. However, these issues are manageable and do not significantly impact our experience due to its ease of use, customizable features, and robust security.
What recommendations would you give to someone considering this product?
Xerox DocuShare is a powerful tool for optimizing workflow and document management in organizations. Its ease of use, customization and advanced security distinguish it from other similar programs on the market.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Paulo S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Collaborative Process Documentation
Likeliness to Recommend
What differentiates Xerox DocuShare from other similar products?
One feature that makes DocuShare look different from other document management solutions is that it has a version control system. I would like to, however, focus on the collaborative tools that are seen in DocuShare. The comment feature allows comments to be made on the very document and not the document shared previously, thus making the review and approval process easier.
What is your favorite aspect of this product?
For the documents, users can manually build the folders and tags for them so that the process documentation can be grouped and searched for by the relevant departments. Handling the app is easy; with the search function, returning results for the documents you require based on the keyword, tag, or even the content in the files is remarkably precise.
What do you dislike most about this product?
The software excels in a connected environment, but accessing and editing documents without an internet connection can be challenging. This can be problematic for product marketers who need to work on process documentation while traveling or in areas with poor connectivity.
What recommendations would you give to someone considering this product?
With the help of Xerox DocuShare, our management of process documentation was subjected to radical changes. In a recent product launch, its procedures in the marketing, sales, and customer support areas had to be changed. With DocuShare as the hub for process documents, it was possible to develop a master template that was rolled out for each department.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Genesis S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Sep 2024
My experience with Xerox DocuShare: Efficient and
Likeliness to Recommend
What differentiates Xerox DocuShare from other similar products?
Additionally, the ability to securely share documents with my colleagues has improved collaboration within our team. I have also been impressed with Xerox DocuShare's customizability, which has allowed me to tailor the software to the specific needs of my business.
What is your favorite aspect of this product?
What I like most about Xerox DocuShare is its customer service, always available to solve any questions or problems that may arise.
What do you dislike most about this product?
However, the only thing I have disliked is that sometimes the application can be a little slow when uploading large amounts of documents.
What recommendations would you give to someone considering this product?
In short, I would recommend Xerox DocuShare to any company looking for an efficient and secure solution to manage their documents digitally. Its ease of use, customizability, and excellent customer service make it stand out among other similar software on the market.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
