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Xerox DocuShare Logo
Xerox DocuShare Logo
Xerox Corporation

Xerox DocuShare

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Xerox DocuShare
8.0 /10

What is Xerox DocuShare?

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

Company Details


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Awards & Recognition

Xerox DocuShare won the following awards in the Enterprise Content Management - Enterprise category

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Xerox DocuShare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xerox DocuShare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xerox DocuShare?

0% Negative
14% Neutral
86% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Respectful

Feature Ratings

Average 82

ECM Document Management

86

Search

85

Collaboration

84

File Approvals Esignatures

84

Access Permissions Management

84

Ediscovery Audit Trail

83

Capture Channels

82

Metadata Management

82

Workflow Process Automation

82

File Conversion

80

Mobile

75

Vendor Capability Ratings

Average 80

Business Value Created

83

Quality of Features

82

Usability and Intuitiveness

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Ease of Implementation

81

Ease of IT Administration

79

Vendor Support

79

Ease of Data Integration

79

Availability and Quality of Training

77

Ease of Customization

76

Xerox DocuShare Reviews

Wong T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

This is one of the programs that I have recommende

Likeliness to Recommend

10 /10

What differentiates Xerox DocuShare from other similar products?

I am really happy with the performance I have had with this program, since it has been one of the best solutions I have had at hand to manage and manipulate the high content of my work in a single space, that is, thanks to the help From this program I have found an order and power to work with each of my coworkers without any problem, that is why my experience with Xerox DocuShare has been very good, as well as it is shown as a tool that is easy to access and develop. Of all our information, working together with this program greatly facilitates the operation and storage processes of each of my documents, the final objective of each one.

What is your favorite aspect of this product?

There are many aspects that stand out about this program, but one of the greatest characteristics that has contributed a lot to my work area has been the good work methodology to store and distribute the information and content that we create according to the objectives we have, to What I mean is that Xerox DocuShare has been very useful to be able to manage each of the processes where we inform each of our clients as well as in the work collaboration with our colleagues inside and outside the company, the truth is that this is a one of the best tools I have had at hand to manage the large mass of content that my company generates.

What do you dislike most about this product?

There are few aspects that this program has to improve, it is really good in terms of its functionality, but we cannot deny the weight of the software and its updates have been a problem, with each new update that the program has had it has been much more space it occupies in my system storage, causing other applications and programs that are also important for the development of my work to be affected.

What recommendations would you give to someone considering this product?

This is one of the programs that I have recommended the most, since it is completely functional and meets the satisfaction of perfectly and comfortably managing the information that is handled in each of the projects of my work, the benefit of having Xerox DocuShare has been to maintain control of each of the collaborations and the destination of the mass of content for my clients, co-workers and much more, it is worth having full control of how information and documents are managed in my work department.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harvey W.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Exceptional doc management-process flow platform!

Likeliness to Recommend

8 /10

What differentiates Xerox DocuShare from other similar products?

For the most part if you are already in the Xerox hardware ecosystems you are natively connected and used to the product structure of services and this is a bonus over the rest.

What is your favorite aspect of this product?

The fact that it comes with a lot of pre-configured process flows and business rules built in that actually get used!

What do you dislike most about this product?

I have at times experienced workflow customization problems and had to reach out to support more than I would have liked. This isn’t really a dislike, but rather something more of an extra step that I experienced once in a while due to intricate business requirements.

What recommendations would you give to someone considering this product?

Conduct a true needs assessment when looking at Xerox and its competition. Some of the other tools over complicate the product offering and it has been my experience that Xerox is more willing to work with you in an a la carte style more than the others. This will help you clearly understand what your organization needs.

Pros

  • Caring
  • Security Protects
  • Helps Innovate
  • Enables Productivity

Jean Carlos H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

The best document management solution

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

This excellent tool presents us with its best capacity to manage documents of all types of formats, whether images, texts, audios or videos. In addition, its intuitive interface facilitates navigation and quick access to files, allowing advanced searches by keywords, dates or even content.

What is your favorite aspect of this product?

I like this tool because it has a wide range of functions that facilitate document management. Among them are the possibility of assigning access permissions to files, tracking document versions, automating workflows and, in this way, streamlining the organization's internal processes, in addition to its great capacity it integrates very well. with other systems, which allows for more efficient document management. Likewise, its cloud-based platform guarantees the security and backup of documents, avoiding the loss of information in the event of incidents.

What do you dislike most about this product?

Excellent tool, there is nothing I don't like, it has a wide range of functions that facilitate document management. These include the possibility of assigning access permissions to files, tracking document versions, automating workflows and, in this way, streamlining the organization's internal processes.

What recommendations would you give to someone considering this product?

I recommend it for being an innovative and efficient tool that facilitates document management in organizations or companies. With its prominent features, functions and benefits, this software is positioned as a comprehensive solution to improve productivity and optimize internal processes. Despite some disadvantages, its adaptability and intuitive interface make it a recommended option for any company looking for efficient document management.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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