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Xerox DocuShare Logo
Xerox DocuShare Logo
Xerox Corporation

Xerox DocuShare

Composite Score
8.1 /10
CX Score
8.2 /10
Category
Xerox DocuShare
8.1 /10

What is Xerox DocuShare?

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

Company Details


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Awards & Recognition

Xerox DocuShare won the following awards in the Enterprise Content Management - Enterprise category

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Xerox DocuShare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xerox DocuShare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

Down 3
Since last award

89 Plan to Renew

Down 3
Since last award

80 Satisfaction of Cost Relative to Value

Down 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
85%
Conflict Resolution:
90%
Strategy & Innovation:
75%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xerox DocuShare?

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3% Negative
12% Neutral
85% Positive

Pros

  • Security Protects
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 84

ECM Document Management

88

File Approvals Esignatures

87

Ediscovery Audit Trail

86

Capture Channels

85

Collaboration

85

Search

85

Metadata Management

85

Workflow Process Automation

84

Access Permissions Management

82

File Conversion

82

Mobile

79

Vendor Capability Ratings

Average 79

Business Value Created

81

Ease of Implementation

80

Ease of Data Integration

80

Quality of Features

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Breadth of Features

79

Ease of IT Administration

79

Vendor Support

78

Availability and Quality of Training

76

Ease of Customization

76

Xerox DocuShare Reviews

Jean Carlos H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

The best document management solution

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

This excellent tool presents us with its best capacity to manage documents of all types of formats, whether images, texts, audios or videos. In addition, its intuitive interface facilitates navigation and quick access to files, allowing advanced searches by keywords, dates or even content.

What is your favorite aspect of this product?

I like this tool because it has a wide range of functions that facilitate document management. Among them are the possibility of assigning access permissions to files, tracking document versions, automating workflows and, in this way, streamlining the organization's internal processes, in addition to its great capacity it integrates very well. with other systems, which allows for more efficient document management. Likewise, its cloud-based platform guarantees the security and backup of documents, avoiding the loss of information in the event of incidents.

What do you dislike most about this product?

Excellent tool, there is nothing I don't like, it has a wide range of functions that facilitate document management. These include the possibility of assigning access permissions to files, tracking document versions, automating workflows and, in this way, streamlining the organization's internal processes.

What recommendations would you give to someone considering this product?

I recommend it for being an innovative and efficient tool that facilitates document management in organizations or companies. With its prominent features, functions and benefits, this software is positioned as a comprehensive solution to improve productivity and optimize internal processes. Despite some disadvantages, its adaptability and intuitive interface make it a recommended option for any company looking for efficient document management.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Amos K.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

An Amazing Content Management Software

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

Xerox DocuShare is unique thanks to it's Security features. It also makes sharing content easy

What is your favorite aspect of this product?

Using Xerox DocuShare is easy The software is affordable and secure Sharing business content is easy

What do you dislike most about this product?

It is costly compared to most of the competition

What recommendations would you give to someone considering this product?

I recommend Xerox DocuShare as it's a capable content management solution. It's Secure

Pros

  • Helps Innovate
  • Caring
  • Altruistic
  • Generous Negotitation

Alfred W.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Improves operational efficiencies

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

It has efficient functionalities, it is a content management tool in the cloud with functions that adapt to what the professional is looking for, this tool, unlike others, is quite practical and even allows production processes to be carried out in less time. , is an ideal tool for organizations with large workflows

What is your favorite aspect of this product?

I like it because it is a tactical tool to improve productivity, it allows you to work constantly and without limitations, it allows you to have better access to the servers you work with as well as allowing you to send jobs from wherever you are, even within its functionalities. functions that can be programmable and automated

What do you dislike most about this product?

Good tool, but there are areas that can be complicated

What recommendations would you give to someone considering this product?

It is ideal for medium and large organizations that usually work with large amounts of information and processes that require a system like this to have an efficient process

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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