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Xerox DocuShare Logo
Xerox DocuShare Logo
Xerox Corporation

Xerox DocuShare

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Xerox DocuShare
8.0 /10

What is Xerox DocuShare?

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

Company Details


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Awards & Recognition

Xerox DocuShare won the following awards in the Enterprise Content Management - Enterprise category

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Xerox DocuShare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xerox DocuShare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xerox DocuShare?

0% Negative
14% Neutral
86% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Respectful

Feature Ratings

Average 82

ECM Document Management

86

Search

85

Collaboration

84

File Approvals Esignatures

84

Access Permissions Management

84

Ediscovery Audit Trail

83

Capture Channels

82

Metadata Management

82

Workflow Process Automation

82

File Conversion

80

Mobile

75

Vendor Capability Ratings

Average 80

Business Value Created

83

Quality of Features

82

Usability and Intuitiveness

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Ease of Implementation

81

Ease of IT Administration

79

Vendor Support

79

Ease of Data Integration

79

Availability and Quality of Training

77

Ease of Customization

76

Xerox DocuShare Reviews

Amos K.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

An Amazing Content Management Software

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

Xerox DocuShare is unique thanks to it's Security features. It also makes sharing content easy

What is your favorite aspect of this product?

Using Xerox DocuShare is easy The software is affordable and secure Sharing business content is easy

What do you dislike most about this product?

It is costly compared to most of the competition

What recommendations would you give to someone considering this product?

I recommend Xerox DocuShare as it's a capable content management solution. It's Secure

Pros

  • Helps Innovate
  • Caring
  • Altruistic
  • Generous Negotitation

Alfred W.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Improves operational efficiencies

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

It has efficient functionalities, it is a content management tool in the cloud with functions that adapt to what the professional is looking for, this tool, unlike others, is quite practical and even allows production processes to be carried out in less time. , is an ideal tool for organizations with large workflows

What is your favorite aspect of this product?

I like it because it is a tactical tool to improve productivity, it allows you to work constantly and without limitations, it allows you to have better access to the servers you work with as well as allowing you to send jobs from wherever you are, even within its functionalities. functions that can be programmable and automated

What do you dislike most about this product?

Good tool, but there are areas that can be complicated

What recommendations would you give to someone considering this product?

It is ideal for medium and large organizations that usually work with large amounts of information and processes that require a system like this to have an efficient process

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Daniel B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

The best 'Green' Alternative

Likeliness to Recommend

10 /10

What differentiates Xerox DocuShare from other similar products?

Docushare exceptional customer and technical services that are second to none. Also, it is loaded with rich features at an affordable price. This is a stable and high-performance tool. The ease of using it with a modern user interface. It is lightweight and everything is straightforward and clearly labeled. It supports sharing of large files and of any type across all devices. It offers robust data security and stores them in a centralized place that allows easy access and retrieval of files. It does a great job to minimize all the risks of losing data.

What is your favorite aspect of this product?

DocuShare offers a centralized administration that offers full control over which our staff has full access to specific documents. Also, I like the built-in-fail safe recovery tool that keeps secure all our data even after an important file has been deleted. All our operational costs use less paper and energy. It is the best alternative to other tools we have used before. We call it the green alternative. The ease of using it and its flexibility is beyond our expectations. It allows us to share files with ease and am glad it does not limit the type of files to share.

What do you dislike most about this product?

We have noticed that when dealing with a large volume of data it becomes very difficult and also filtering tools need to be improved.

What recommendations would you give to someone considering this product?

This is a powerful option for any business of any size and i recommend giving it a try. Its stability, usability, and high performance are what makes it the best alternative. It provides a rich set of features at a cheaper price. It keeps everything organized and centralized for easy access. Be assured that productivity will increases and efficiency in work enhanced.

Pros

  • Helps Innovate
  • Effective Service
  • Saves Time
  • Respectful

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