What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Virtualization
Data Security
Data Quality Profiling and Cleansing
API Management and Orchestration
Metadata Management
Batch Integration
Administrative Features
Exception Handling and Notifications
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
Thomas W.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2024
Game changer for any business!
Likeliness to Recommend
What differentiates Zapier from other similar products?
The usability and how easy it is to connect two applications together. Before Zapier it would require weeks of coding or high level knowledge of webhooks.
What is your favorite aspect of this product?
Ease of use and affordability
What do you dislike most about this product?
Not many HubSpot integrations available
What recommendations would you give to someone considering this product?
Start small and reach out to customer support if needed
Pros
- Helps Innovate
- Unique Features
- Saves Time
- Continually Improving Product
Thomas W.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2024
Zapier has saved us with simple integrations!
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier is cost-efficient and easy to use. It allows you to "code" without knowing how to actually code. The simplicity of connecting multiple applications is fantastic!
What is your favorite aspect of this product?
The number of platforms that Zapier can connect! It's been amazing to use as we continue to grow and scale our business.
What do you dislike most about this product?
Sometimes very specific tasks that we want to automate aren't possible and we have to go in a different direction to find a solution.
What recommendations would you give to someone considering this product?
If you have a sizable tech stack, this is a critical piece to that to connect everything for automation purposes.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Jennifer S.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2024
Universally Acclaimed By Businesses For A Reason
Likeliness to Recommend
What differentiates Zapier from other similar products?
Without overly complex code and backend information, Zapier is incredibly simple to implement. As bootstrapped start up founders, we were able to have admin support integrate Zapier into our infrastructure rather than expensive engineers that could be focused on other areas to develop our app.
What is your favorite aspect of this product?
The incredibly intuitive and simple dashboard to create your integrations with easy clicks to add accounts was an absolute lifesaver and cost savings to our business
What do you dislike most about this product?
I can't think of one thing I dislike
What recommendations would you give to someone considering this product?
Create a list of the programs you utilize and compare it to Zapier's integration list. You'll find it's very inclusive. Spend 10 minutes watching YouTube videos on how to utilize Zapier and you'll see why it's favored so highly in the tech and business community.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
