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Zapier

Zapier

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Zapier
8.9 /10

What is Zapier?

Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.

Company Details


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Awards & Recognition

Zapier won the following awards in the Data Integration category

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Zapier Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zapier.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zapier?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

iPaaS

88

Real Time Integration

88

Synchronization and Replication

86

Data Virtualization

85

Data Security

85

Data Quality Profiling and Cleansing

85

API Management and Orchestration

84

Metadata Management

84

Batch Integration

83

Administrative Features

83

Exception Handling and Notifications

83

Vendor Capability Ratings

Average 84

Business Value Created

88

Quality of Features

87

Ease of Implementation

87

Ease of Data Integration

87

Usability and Intuitiveness

86

Breadth of Features

85

Ease of Customization

85

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

79

Vendor Support

77

Zapier Reviews

Peter M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Great Functional Replication Solution.

Likeliness to Recommend

9 /10

What differentiates Zapier from other similar products?

The system provides flows known as Zaps which helps on easy task Automation.

What is your favorite aspect of this product?

Great solutions whereby it helps the user handle things in background environment creating additional time for the user to work other various things.

What do you dislike most about this product?

Zapier offers amazing possibilities to the user and the manipulation is simple.

What recommendations would you give to someone considering this product?

Zapier is a functional replication tool and great data visualization solution and the data security its the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Santiago G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Power Task Automation Tool.

Likeliness to Recommend

9 /10

What differentiates Zapier from other similar products?

Easy task Automation

What is your favorite aspect of this product?

The data flow from other platforms are easily automated.

What do you dislike most about this product?

No issues at all

What recommendations would you give to someone considering this product?

Zapier is easy to start and the tool features are very powerful and an excellent ETl solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gabriel J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Effective tool with various integration options.

Likeliness to Recommend

9 /10

What differentiates Zapier from other similar products?

The task Automation and the tool support.

What is your favorite aspect of this product?

The tool reminders are very active and multiple data connectors.

What do you dislike most about this product?

Zapier has no minor issues.

What recommendations would you give to someone considering this product?

Web-based solution for easy data flow Automation and nice for productive coordination.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Zapier Comparisons

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