What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Virtualization
Data Security
Data Quality Profiling and Cleansing
API Management and Orchestration
Metadata Management
Batch Integration
Administrative Features
Exception Handling and Notifications
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
Peter M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2020
Great Functional Replication Solution.
Likeliness to Recommend
What differentiates Zapier from other similar products?
The system provides flows known as Zaps which helps on easy task Automation.
What is your favorite aspect of this product?
Great solutions whereby it helps the user handle things in background environment creating additional time for the user to work other various things.
What do you dislike most about this product?
Zapier offers amazing possibilities to the user and the manipulation is simple.
What recommendations would you give to someone considering this product?
Zapier is a functional replication tool and great data visualization solution and the data security its the best.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Santiago G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2020
Power Task Automation Tool.
Likeliness to Recommend
What differentiates Zapier from other similar products?
Easy task Automation
What is your favorite aspect of this product?
The data flow from other platforms are easily automated.
What do you dislike most about this product?
No issues at all
What recommendations would you give to someone considering this product?
Zapier is easy to start and the tool features are very powerful and an excellent ETl solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gabriel J.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2020
Effective tool with various integration options.
Likeliness to Recommend
What differentiates Zapier from other similar products?
The task Automation and the tool support.
What is your favorite aspect of this product?
The tool reminders are very active and multiple data connectors.
What do you dislike most about this product?
Zapier has no minor issues.
What recommendations would you give to someone considering this product?
Web-based solution for easy data flow Automation and nice for productive coordination.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing