What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZapier Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zapier.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Virtualization
Data Security
Data Quality Profiling and Cleansing
API Management and Orchestration
Metadata Management
Batch Integration
Administrative Features
Exception Handling and Notifications
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
Yash W.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Great for automation, needs more apps & simplicity
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier stands out because it connects loads of apps. Like, more than most others. It's also really easy to set up without needing to know coding. But it's not just that, it's also 'bout how it can do complex tasks, making work stuff simpler for everyone.
What is your favorite aspect of this product?
What bugs me most about this product is the cost. It can get pretty steep, especially for small businesses or folks just starting out. And sometimes, it gets tricky to make it do exactly what you need. Feels like it could be more user-friendly, you know?
What do you dislike most about this product?
It is little bit complex and have no help in knowing which products to use best for my use case.
What recommendations would you give to someone considering this product?
Keep track of costs. Also, explore other options and see what all things you can use before implementing anything. You can also ask for help and the support can guide you for it,
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Inspires Innovation
Caleb J.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Integrate Anything with Anything without code!
Likeliness to Recommend
What differentiates Zapier from other similar products?
To be honest, I don't know of any product that does what Zapier does. It can integrate almost anything with almost anything else.
What is your favorite aspect of this product?
the fact that I can build back end tools without coding.
What do you dislike most about this product?
The time it takes to set up/test.
What recommendations would you give to someone considering this product?
Stay organized and plan well and the implementation will be easy.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Eduardo B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Zapier makes life easier
Likeliness to Recommend
What differentiates Zapier from other similar products?
I've never used anything similar, Zapier was a delight to connect different apps
What is your favorite aspect of this product?
Enables workers with less technical knowledge to create advanced and automatic connections between different apps.
What do you dislike most about this product?
There isn't any particular thing I dislike about it, it does the job.
What recommendations would you give to someone considering this product?
If you need to connect different SaaS this app is for you, it will save you tons of hours of manual work if used.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
