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Zeta Marketing Platform Logo Award Winner Product Badge
Zeta Marketing Platform Logo Award Winner Product Badge
Zeta Global Ltd

Zeta Marketing Platform

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Zeta Marketing Platform
8.2 /10

What is Zeta Marketing Platform?

The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands. The Zeta Marketing Platform combines 2.4 billion unique data identities with industry-leading AI to create personalized, omnichannel experiences that exceed expectations and drive superior marketing results.

Company Details


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Awards & Recognition

Zeta Marketing Platform won the following awards in the Ad Tech category

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Zeta Marketing Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zeta Marketing Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zeta Marketing Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Audience Identification

91

Advertisement Content Curation

91

Role-Based Access Controls

87

Audience Segmentation

86

Advertisement Placement

86

Advertisement Reporting

86

Demand-Side Capabilities

85

MarTech Ecosystem integration

84

Supply-Side Capabilities

83

Data Management Platform Capabilities

82

Vendor Capability Ratings

Average 86

Ease of IT Administration

92

Product Strategy and Rate of Improvement

89

Business Value Created

88

Ease of Data Integration

88

Usability and Intuitiveness

87

Vendor Support

86

Ease of Customization

85

Quality of Features

85

Availability and Quality of Training

85

Ease of Implementation

83

Breadth of Features

83

Zeta Marketing Platform Reviews

Barnum-Rü B.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

AI-powered omnichannel messaging tool

Likeliness to Recommend

10 /10

What differentiates Zeta Marketing Platform from other similar products?

Zeta's powerful marketing campaign builder is our top choice for email marketing management and control. Setting the target audience and managing all scheduling tasks from a single window is quite simple. Zeta works in tandem with our staff and other vendors that we employ to drive new projects forward quickly. Zeta offers numerous recommendations and solutions to enhance the client experience.

What is your favorite aspect of this product?

I particularly enjoy its user interface because it allows us to import an entire audience's data from a database or any flat file, separate that data based on the campaign's needs, and then add the message and the trigger to send the email. A visual campaign builder is a useful tool that is simple to use and very graphical. Push alerts can be sent to customers who have downloaded the app, which is great for client retention.

What do you dislike most about this product?

I occasionally need help finding the precise function I'm looking for in the application's user interface because I need help with using it. All the features are there; however, I occasionally have to look for them for a while. The file-uploading interface is limited and sometimes difficult. Segmentation is slow when we link the raw data from the database.

What recommendations would you give to someone considering this product?

Their audience-combining targeting solution is their strongest point. Additionally, the platform is extremely user-friendly because of its visual campaign builder. Some client retention features, like the ability to notify mobile users via push notifications, are particularly appealing. The communication and platform have undergone significant change. This is easy to use and doesn't require much training. Excellent service division.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Monika K.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

An all-in-one marketing solution.

Likeliness to Recommend

10 /10

What differentiates Zeta Marketing Platform from other similar products?

By categorizing clients and leads, Zeta Marketing Platform minimized many of the tedious duties I used to handle in the marketing role. It may effectively target clients across multiple channels. Building emails using Zeta's platform is fluid and simple because it is highly helpful and intuitive. We get incredibly rapid and helpful information and walkthroughs if there's ever a problem or if I need any help with anything.

What is your favorite aspect of this product?

The best feature of their targeting solution is that it combines audiences from different sources. Additionally, the visual campaign builder on the platform makes it incredibly user-friendly. Some client retention capabilities, such as the capacity to send push notifications to mobile customers, are particularly intriguing. We enjoy this platform because our marketing users were able to get used to it because of how user-friendly the UI is.

What do you dislike most about this product?

More ease may be added to the navigation. Processing speed is frequently constrained. Even at the expense of intermediate phases, there is a tremendous desire to be cutting-edge. Some abilities are difficult to utilize or don't allow for customization. Zeta provides useful advice despite issues with the release of particular projects.

What recommendations would you give to someone considering this product?

Our marketing users like this platform since they can acclimate to its user-friendly UI. The program is built on the most recent technology, artificial intelligence, and improves with use (AI). Another characteristic that enhances the user experience is scalability. If there is a problem, speak with the personnel.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Melvin J.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great and amazing marketing automation tool.

Likeliness to Recommend

9 /10

What differentiates Zeta Marketing Platform from other similar products?

Zeta Marketing Platform is a powerful and solid email marketing platform that allows us to market our products with ease. It is very effective and user-friendly thus making it easy to manage. It is highly customizable and it allows us to store everything we need in one place. It is cost effective and one of the decent marketing automation platforms through we can automate all our marketing campaigns for mobile, social media, email etc.

What is your favorite aspect of this product?

Zeta Marketing Platform is really an amazing and fantastic marketing automation tool for data management, creating and managing end-to-end marketing campaigns. It is highly customizable to fit our business needs.

What do you dislike most about this product?

For Zeta Marketing Platform, i don't have any dislike. It's an outstanding and excellent marketing automation tool.

What recommendations would you give to someone considering this product?

I recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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