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Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.8 /10
CX Score
9.3 /10
Category
Zoho Cliq
8.8 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

Down 1
Since last award

98 Plan to Renew

Down 1
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
95%
Conflict Resolution:
96%
Strategy & Innovation:
91%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

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1% Negative
3% Neutral
96% Positive

Pros

  • Fair
  • Trustworthy
  • Transparent
  • Altruistic

Feature Ratings

Average 84

Instant Messaging

86

Integration With Productivity Tools

84

Notifications

83

File Sharing Collaboration

83

Search

83

Granular Access Management

83

Document Collaboration

82

Cross Platform Support

79

Vendor Capability Ratings

Average 82

Quality of Features

84

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Usability and Intuitiveness

81

Ease of Customization

81

Ease of Data Integration

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Cliq Reviews

Choy N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Zoho Cliq delivers when it comes to easy

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

The first thing that has to be highlighted about this program is how all users can use it calmly because of how easy it is to manage all the options and understand its function, compared to other platforms with the same function, but they become much more confusing at the time of to use, they can be very messy, but Zoho Cliq delivers when it comes to easy and efficient compliance, as well as providing the convenience of using it on different mobile devices such as Android or iPhone.

What is your favorite aspect of this product?

An interaction of professional height is always possible Zoho Cliq , anyone who does not have any experience with programs of this type has at hand a powerful and sufficient tool to have exceptional communication in your company, in addition to managing your documents optimally thanks to the quality with which this software was created, it is a solid chat that is experienced with the download of Zoho Cliq.

What do you dislike most about this product?

There are few problems or inconveniences that this program presents, but I have noticed the notifications are not noticeable, this can be somewhat annoying because I always want to be aware of all the current information, I have to enter the program directly to find out what All in all, this is a bit tedious for me, but I can let it go, I hope that this will be improved exponentially in a future update that this program has.

What recommendations would you give to someone considering this product?

Having this program reflects a high advantage in addition to how rewarding it is to use each of its functions, I like to recommend it because it is an effective tool that will help each of its users to have a quality conversion with each of its clients. and make new sales for your business or simply be in constant communication with co-workers to share and edit a lot of information in any format.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Derek B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Effective communication and collaboration tool.

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

We are currently using different software inside and outside the company, this led us to decide on Zoho Cliq as it is an effective communication and collaboration tool that we can integrate with most of the software we frequently use, such as Asana, Dropbox Business, GitHub, GoToMeeting, Google Drive, Mailchimp, Stripe, Zoho Books, Zoho CRM and many more.

What is your favorite aspect of this product?

I like it for its simplicity and ease of use. It integrates very well with other Zoho applications and other external applications. Chat, audio or video calls work really well.

What do you dislike most about this product?

It is a very efficient tool, there is nothing that I dislike.

What recommendations would you give to someone considering this product?

Its service is customer-oriented, it is easy to configure, it facilitates communication, it can easily make video calls through zoom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aliaherma A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Fast and efficient communication software

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

Similar communication integration is used to invite people and create groups to share information with them. Consolidating the calendar, scheduling the next meeting, and sharing the link to the relevant person is the most important feature. People were concerned about confidential information and Zoho Cliq is the best software that guaranteed its data storage. The cloud storage of up to 100GB along with restricted functions to secure and protect the private information of a user from malware is the main feature that makes this tool exceptional from others.

What is your favorite aspect of this product?

Cloud-based communication software that doesn't cost the contingency. It allows its user to customize the chatbox and software overlook for a better display of a message to its final customers.

What do you dislike most about this product?

The free version is limited to its features. You can only send and receive limited messages at an individual level. If you want to make a team then you have to buy the expensive premium package to get access to all advanced features.

What recommendations would you give to someone considering this product?

Zoho Cliq is the fast and efficient communication software used by millions. The easy-to-use interface and reasonable pricing policies to explore the complete system make it different from other expensive apps available in the market which are used to communicate with loved ones.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

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