What is Zoho Cliq?
Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Cliq?
Pros
- Fair
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Document Collaboration
Search
Granular Access Management
Cross Platform Support
Voice and Video Collaboration
Task Management
Screen Sharing
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Zoho Cliq Reviews
Jitendra S.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Easier Teamwork with Zoho Cliq
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
Zoho Cliq stands out because it combines messaging and task management in one place, so teams don’t need to keep switching between apps. It works well with other Zoho tools like CRM and project management, which is helpful if you’re already using Zoho. Zoho Cliq also lets you customize workflows and set up task automation to make work easier. It’s affordable, especially for small businesses, and keeps data safe with secure storage. With these features—easy integration, flexibility, low cost, and strong security—Zoho Cliq is a smart choice for growing teams
What is your favorite aspect of this product?
My favorite part of Zoho Cliq is how it works so well with other Zoho tools. It's not just a messaging app; it connects easily with things like CRM and Projects, so teams can handle communication, tasks, and customer info all in one place. I also like how you can customize it—setting up workflows and automating tasks helps save time. Plus, Zoho Cliq combines chat and task management on one platform, making it easy to stay organized. The way it blends flexibility, integration, and easy-to-use features really makes it stand out.
What do you dislike most about this product?
What I don’t like about Zoho Cliq is its mobile app. The desktop version works well, but the mobile app can be slow, and managing tasks or workflows on a small screen isn’t as easy. Another issue is that it doesn’t always connect smoothly with other popular apps like Google Workspace or Slack. It would be better if those integrations were easier to use. Overall, Zoho Cliq is a good tool, but these areas could be improved for a smoother experience.
What recommendations would you give to someone considering this product?
If you're thinking about using Zoho Cliq, I suggest checking how it fits with the tools you already use. It works really well with other Zoho products like CRM or Projects. If you use different tools, make sure Zoho Cliq can connect with them. Take time to set up custom workflows and automations to make your team more efficient. For small to medium-sized teams, it's a great deal for the price. Also, try both the mobile and desktop versions to see which one works best for your team, especially if you need to use it on the go.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Saiko K.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Nov 2024
Simple and comprehensive app
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
What really sets Zoho Cliq apart from other similar products is its intuitive and easy-to-use interface. Even the least tech-savvy employees in our company have been able to quickly adopt it, which has made the transition easier.
What is your favorite aspect of this product?
What I like most about Zoho Cliq is the ability to make video calls and share files instantly. This has been especially helpful during the pandemic, as it has allowed us to stay connected and productive while working remotely.
What do you dislike most about this product?
However, the one thing I slightly dislike is that sometimes the app can become slow if there are too many conversations open. But this is something that can easily be fixed by closing conversations that are no longer needed.
What recommendations would you give to someone considering this product?
In summary, I would recommend Zoho Cliq to any company looking to improve their internal communication. With its user-friendly and accessible features like channel creation and video calling, Zoho Cliq has truly been a positive change for our organization.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Gilberto L.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Oct 2024
Communication tool for your company
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
One of the main differences of Zoho Cliq with respect to other communication platforms is its integration with other Zoho tools. This allows for greater synergy between the different applications of the company, thus facilitating management and collaboration between teams. Zoho Cliq covers all the communication needs of a company. In addition, the integration with other Zoho tools, such as Zoho CRM or Zoho Projects, makes collaboration between teams even easier.
What is your favorite aspect of this product?
I like this tool for its simplicity and its ability to adapt to the needs of each company. With Zoho Cliq, communication between teams becomes more fluid and effective, which translates into an improvement in the work environment and in the quality of the work done. I also like it for its ease of use, its intuitive and friendly interface makes it possible for even the least technical employees to use the platform without problems.
What do you dislike most about this product?
I like everything that this tool offers us, there is nothing that I don't like, and it also offers us a wide range of features that make communication easy and effective. From group and individual chats, to voice and video calls, Zoho Cliq covers all the communication needs of a company.
What recommendations would you give to someone considering this product?
I recommend this excellent tool for any company looking to improve its internal communication and increase collaboration between teams. With Zoho Cliq, employees can work more efficiently and in a coordinated manner, which translates into an increase in productivity and in the quality of the work done.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features