What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Expense Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Expense.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Security Protects
- Acts with Integrity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Expense Detail Tracking
Approval Workflow
Single Sign-On (SSO)
Expense Itemization
Mobile App or Mobile Browser Support
Travel and Accommodation Booking
Receipt Image Submission
Desktop Browser Support
Multi Currency
Expense Policy Aware
Travel Profile
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Zoho Expense Reviews
George d.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Jun 2021
Powerful Zoho product with easy tools.
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
The overall tool expense management and the friendly interface.
What is your favorite aspect of this product?
I like the interface design and effective tools capabilities.
What do you dislike most about this product?
Zero issues from view. Zoho Expense was easy to train.
What recommendations would you give to someone considering this product?
The expense management, quality of the services and professional designed interface makes Zoho Expense a perfect tool and easy to get going.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Robinson N.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
A great time saver for our finance team
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho Expense support team was very responsive and friendly too. And the second reason why we choose to utilize Zoho Expense, in comparison to the other bigger expense reporting tools, the pricing was very affordable.
What is your favorite aspect of this product?
Zoho Expense gets all our receipts organized and our staff members are now saving time as they used to spend a lot of time-saving receipts and collecting expense reports. It has also benefited our finance team as they are now having ample time to review reports submitted by employees. We are able to plan for our travel in advance using Zoho Expenses.
What do you dislike most about this product?
Zoho Expense is easy to use and streamlines the expenses approval process. There is nothing i find i dislike about the product.
What recommendations would you give to someone considering this product?
A great deal of time is saved with Zoho expense and i wouldn't hesitate to recommend it for other companies to try out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abigael M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Expense reporting at its best
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho Expense has perfected the art of automation making work easier.
What is your favorite aspect of this product?
Zoho Expense enables me to manage workflow and compare with ongoing expenses and spending. As such, I have all the necessary information that indicates how the company is spending as well as the expenses incurred for better accountability.
What do you dislike most about this product?
There is nothing to hate Zoho Expense unless one does not understand how it works.
What recommendations would you give to someone considering this product?
I recommend Zoho Expense to any firm in any field that has issues tracking and reporting on its expenses and spending. Zoho Expense will help to improve o the two areas.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing