What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
90 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 86%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 75%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Respectful
- Fair
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Approval Workflow
Receipt Image Submission
Travel and Accommodation Booking
Desktop Browser Support
Expense Detail Tracking
Travel Profile
Multi Currency
Optical Character Recognition
Mobile App or Mobile Browser Support
Expense Policy Aware
Expense Itemization
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
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Zoho Expense Reviews
Kowshick B.
- Role: Operations
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Nov 2021
Zoho Expense - The best expense softwa
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho is the best expense management software, to manage travel, cash, card, official and personal expenses in a very efficient way, it's well organized and makes the users use it in a bit comfortable way. the major plus of this software is its simplicity and transparency. No unnecessary data to be added and it's precise and perfect to manage the user's expenses
What is your favorite aspect of this product?
My favourite part is it's the user interface and user experience, The process flow is very simple and the terminologies used for this tool also user friendly, Other than this is the integration with other Zoho tools and the major plus it's integration with mobile platforms and web consoles. Both are very interactive and colourful
What do you dislike most about this product?
No dislikes from my end
What recommendations would you give to someone considering this product?
If you are really in need of software that generates reports on your expense data with a simple process, Then you just give it a try on the Zoho expense
Pros
- Transparent
- Includes Product Enhancements
- Appreciates Incumbent Status
- Security Protects
Taylor A.
- Role: C-Level
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Nov 2021
Easy to Use, Great Value
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Mobile app uploads for receipts is easy. Low cost compared to competitors
What is your favorite aspect of this product?
Can't beat the price. Love the notifications when reports are ready for reimbursement.
What do you dislike most about this product?
QB integration could be easier
What recommendations would you give to someone considering this product?
Make sure to test the QB integration / Business Card integration during the trial. These can be a little tricky to get setup and was the most frustrating part of the transition for me
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
Cons
- Less Effective Service
- Under Delivered
Vuyile M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2021
Fantastic product indeed!
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho expense is a one the top products with the Zoho umbrella of products, What like was just how easy it was for me to integrate all my data.
What is your favorite aspect of this product?
Ease of use, and information integration, Simple user experience
What do you dislike most about this product?
Sometimes it can lag a bit,however that might be an issue with my device.
What recommendations would you give to someone considering this product?
Great for keeping track and very affordable pricing for a quality service
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
