What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
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90 Plan to Renew
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79 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 75%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Security Protects
- Acts with Integrity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Approval Workflow
Receipt Image Submission
Travel and Accommodation Booking
Desktop Browser Support
Expense Detail Tracking
Travel Profile
Multi Currency
Optical Character Recognition
Mobile App or Mobile Browser Support
Expense Policy Aware
Expense Itemization
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
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Zoho Expense Reviews
Gabriel C.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jul 2020
Automation of expense management
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Credit card transaction can be captured automatically using Zoho expense and turned into expenses. It enforces company expenses policies in terms of expenditure, ensures no one overspends.
What is your favorite aspect of this product?
Integrates with other solutions from Zoho. It does expense monitoring and reporting very effectively which was our main issue. Receipts and credit cards can easily be converted into expenses automatically. The receipts can be grouped together to produce reports. It can submit complete reports on mobile phones. Well easily keeps track of expenses so reimbursement is easy.
What do you dislike most about this product?
So far Zoho expense has met all our need. we have nothing to dislike.
What recommendations would you give to someone considering this product?
Zoho expense manages expenses and monitors expenses too in a very easy and automatic way. The fact that it can capture receipts and credit cards automatically and turn them into expenses id very helpful. It can also produce instant reports even o mobile phones so you need not worry. I highly recommend Zoho expense for anyone seeking to mange the expenses o their organization.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Anne K.
- Role: Operations
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jun 2020
Best platform for executing expense management
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Its ability of automating a number of expense-related operations and record them in our book of transactions in a snap.
What is your favorite aspect of this product?
Its an easy to use software that turns the tedious process of expense management into an enjoyable one that making it reliable. It helps us capture all the expenses thus improve our revenue management process. Customer support is available and willing to help at all times hence prove to be reliable.
What do you dislike most about this product?
Sometimes its learning curve is stiff and not an easy one
What recommendations would you give to someone considering this product?
It will improve the way you manage your expenses and ensure you don't miss any of it thus have a good standing with your creditors.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
