What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
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90 Plan to Renew
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79 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 74%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Security Protects
- Acts with Integrity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Approval Workflow
Receipt Image Submission
Travel and Accommodation Booking
Desktop Browser Support
Expense Detail Tracking
Travel Profile
Multi Currency
Optical Character Recognition
Mobile App or Mobile Browser Support
Expense Policy Aware
Expense Itemization
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Customization
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
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Zoho Expense Reviews
David B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Great platform to manage employee expenses
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
The level of automation in expenditure management is truly remarkable. It greatly enhances efficiency across the board, from capturing receipts to producing reports. The improvement in speed and accuracy of expenditure monitoring has the dual effect of making expense reporting easier and the reimbursement process speedier.
What is your favorite aspect of this product?
Managing staff spending is a breeze with this tool, which we adore. Each expense can be assigned a unique category, and advancements and staff expenditures can be tracked. Once a report is accepted, it is synced to Books, which serves as our accounting software. Setting up automatic report creation, staff reminders to mention spending, and two-person report approval is a huge time saver.
What do you dislike most about this product?
It's almost flawless, but then again, nothing is. It would be great if, in addition to the detail, the note or description of the expense could be synchronized to Zoho Books when we sync our spending.
What recommendations would you give to someone considering this product?
With Zoho Expense, you can simplify your financial reporting, which will save you time and cut down on mistakes.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
John P.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Dec 2023
Claims and reimbursement in a minute!
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Streamlined approval process and ease of use on a regular basis.
What is your favorite aspect of this product?
Ease of integration, ease of use and very user friendly.
What do you dislike most about this product?
NA as of the moment - love this product!
What recommendations would you give to someone considering this product?
Go for it - makes claims and reimbursements a breeze in terms of request.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pranshu S.
- Role: Consultant
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Aug 2023
good autoscan,easy approval flow,easy reporting
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
This is a great product which allows you to track expenses in a single view, shows duplicated charges, and its approval settings really help improve the expending culture in the company. In addition, has a Free Plan for us as we are on ZOHO One plan.
What is your favorite aspect of this product?
I love how easy it is to capture receipts and expenses and that it links up to my Zoho Books so it only needs to be captured once. I love the approval feature for employees and the reimbursements too - it just makes admin much easier.
What do you dislike most about this product?
I just found that the jargon of the software was not that straightforward. I ended up with a problem on my main Zoho Books because of logging the receipts incorrectly and some were duplicated which caused some confusion.
What recommendations would you give to someone considering this product?
Setting aside the minor inconvenience regarding the Chart of Accounts, the rest of the program is 100% accurate, 100% of the time. I have had zero downtime with this program and trust the information to be consistently accurate.
Pros
- Over Delivered
- Security Protects
- Client's Interest First
- Generous Negotitation
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Performance Enhancing
