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Zoho Expense Logo Award Winner Product Badge
Zoho Expense Logo Award Winner Product Badge
Zoho

Zoho Expense

Composite Score
8.2 /10
CX Score
8.1 /10
Category
Zoho Expense
8.2 /10

What is Zoho Expense?

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.

Company Details


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Awards & Recognition

Zoho Expense won the following awards in the Expense Management category

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Zoho Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Expense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Expense?

5% Negative
7% Neutral
88% Positive

Pros

  • Security Protects
  • Acts with Integrity
  • Respectful
  • Fair

Feature Ratings

Average 85

Expense Detail Tracking

89

Approval Workflow

86

Single Sign-On (SSO)

86

Expense Itemization

85

Mobile App or Mobile Browser Support

83

Travel and Accommodation Booking

83

Receipt Image Submission

83

Desktop Browser Support

82

Multi Currency

81

Expense Policy Aware

81

Travel Profile

80

Vendor Capability Ratings

Average 80

Ease of Implementation

82

Breadth of Features

82

Usability and Intuitiveness

82

Ease of Customization

82

Ease of Data Integration

81

Quality of Features

81

Business Value Created

81

Ease of IT Administration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Vendor Support

75

Zoho Expense Reviews

Imran Noon D.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Cost Effective, Best ROI, Easy to Integrate,awsome

Likeliness to Recommend

9 /10

What differentiates Zoho Expense from other similar products?

ZOHO is less pricey as compared to other applications available in the Market. They have a really knowledgeable customer and IT implementation team, they are well-trained and subject matter experts.

What is your favorite aspect of this product?

I really love the Integration capability of ZOHO; it is very simple and approval expense approval flow is very well designed

What do you dislike most about this product?

It supports multiple markets in their local currencies, so the employees when they travel, can use the original currency of purchase, and ZOHO will convert it to their preferred currency of refund.

What recommendations would you give to someone considering this product?

new established enterprises and startup always have manual handling of expenses, they cant afford expensive application available in market. Zoho is incredible from small scale business to large scale business. It give full control of accept/reject/change of expense to user and approver. It has an email functionality to update about all statuses.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jonathan T.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Zoho Expense Works Magic for Us

Likeliness to Recommend

10 /10

What differentiates Zoho Expense from other similar products?

Zoho Expense simplifies our expense reports, which differentiates it from other similar products. Additionally, Zoho Expense is so accurate.

What is your favorite aspect of this product?

Zoho Expense allows us to spend less time on expenses. The support team also makes our work easier because they guide us whenever we need their support. It is amazingly affordable to use.

What do you dislike most about this product?

I do not have even a single dislike when it comes to Zoho Expense.

What recommendations would you give to someone considering this product?

Zoho Expense will simplify your expense management work and save you a lot of time. You should give it a try today.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samuel M.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

An Affordable Expense Management Software

Likeliness to Recommend

10 /10

What differentiates Zoho Expense from other similar products?

Its amazing capabilities makes it so reliable and easy to use. Moreover, it's unique and intuitive interface makes everything easy for us.

What is your favorite aspect of this product?

The affordability of Zoho Expense makes it a perfect expense management software. It has easy to understand and fast features.

What do you dislike most about this product?

I do not dislike anything about this great software. Zoho Expense makes expense management easier and smooth.

What recommendations would you give to someone considering this product?

This is the best expense management that you need to implement in your company to make your work easier. It is reliable and easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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