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Zoho

Zoho People

Composite Score

8.3 /10

CX Score

8.4 /10

76 Reviews Write a Review

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

Company Details

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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2024 Emotional Footprint Champion

Latest Award, 2024

6 Top Rated Capabilities

7 Top Rated Features

2023

7 Top Rated Capabilities

5 Top Rated Features

2022

Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

6% Negative

8% Neutral

86% Positive

Pros

Fair
Reliable
Performance Enhancing
Helps Innovate

Feature Ratings

Average 82

Time Capture Virtual

Shift Management

Time Capture Physical

Workforce Dashboards and Reporting

Absence Management

Rate Policies

Staffing

Workforce Scheduling

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Average 79

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

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Zoho People Reviews

Siddhant P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Efficient self-service HR with Zoho People

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

Zoho people differentiates itself form other similar products as it has a seamless integration across the zoho suite which allows data flow between HR, CRM and Payroll which is ideal for businesses using multiple zoho tools. Also its mobile accessibility and affordable pricing makes it a cost effective choice for businesses focused on flexibility and value.

What is your favorite aspect of this product?

Best part of Zoho people is that it is a self service software where raising any request such as leaves, is straightforward. I can also view my leave balances and upcoming holidays. It also keeps a track of my daily working hours.

What do you dislike most about this product?

The check in and check out is sometimes hectic, it wont pick up correct location and also sometimes when the internet is a bit slow i just get logged out.

What recommendations would you give to someone considering this product?

Zoho people is great for anyone looking for a self-service HR app that makes leave requests, attendance tracking and time management easy and accessible. Only thing to keep in mind is about the check in and check out which maybe sometimes get affected due to connectivity issues or location detection. Overall its highly beneficial.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Sarvesh P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Comprehensive HR operations planner

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

Easy timesheet creation

What is your favorite aspect of this product?

Applying and Approving leaves, daily work timesheets

What do you dislike most about this product?

Home page is not so good, but tabs give better clarity

What recommendations would you give to someone considering this product?

Go for it to handle HR operations with ease.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Luis F.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

Mark electronic records

What is your favorite aspect of this product?

Analyze my logs

What do you dislike most about this product?

I have nothing to complain about

What recommendations would you give to someone considering this product?

Analyze my logs

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Latest Research

Zoho People

What is Zoho People?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Zoho People Ratings

84 Likeliness to Recommend

1 Since last award

91 Plan to Renew

2 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Zoho People?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Zoho People Reviews

Siddhant P.

Efficient self-service HR with Zoho People

Likeliness to Recommend

Pros

Sarvesh P.

Comprehensive HR operations planner

Likeliness to Recommend

Pros

Luis F.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

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1
Since last award

2
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Feature Ratings

Time Capture Virtual

Shift Management

Time Capture Physical

Workforce Dashboards and Reporting

Absence Management

Rate Policies

Staffing

Workforce Scheduling

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support