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This template will help you document the service support strategy as you work through the project blueprint.
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This phase of the blueprint Build a Service Support Strategy will help you review service support trends and identify relevant organizational goals.
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The immense sprawl of products and product versions across the organization complicates manual inventory collection practices. Automated discovery and inventory tools...
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Use this role description template to create an Cloud Demand Billing & Accounting role for both on-premises and cloud environments.
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Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...
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Define and Validate the Service Level Agreements
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The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.
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