|
This phase of the blueprint Build a Service Support Strategy will help you review service support trends and identify relevant organizational goals.
|
|
|
The immense sprawl of products and product versions across the organization complicates manual inventory collection practices. Automated discovery and inventory tools help...
|
|
|
Use this role description template to create an Cloud Demand Billing & Accounting role for both on-premises and cloud environments.
|
|
|
Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...
|
|
|
Define and Validate the Service Level Agreements
|
|
|
The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.
|
|
