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Avaya announced a partnership with RingCentral, a move that jointly strengthens the two companies’ positions in the growing cloud-based unified communications market.
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Avaya moved away from the idea of being acquired following news that it is in talks to partner with RingCentral.
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Avaya has announced its next generation Contact Center as a Service (CCaaS) platform titled “IX-CC,” marking the company’s move toward a cloud-based subscription program.
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Avaya’s newly released firmware addresses a vulnerability that has survived for 10 years in VoIP phone models configured with H.323 signaling.
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The global unified communications market will have an anticipated worth of US$167.1 billion by 2025.
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International Data Corporation’s 2019 report identifies four vendors as leaders in the unified communications and collaboration market: Avaya, Cisco, Microsoft, and Mitel.
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With 95% of Americans owning some variant of a mobile phone the question of the need for a phone in the room continues to be debated. Hospitality communications has...
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Hospitality communications has morphed well beyond rudimentary on-premises capabilities. Read this guide to understand what has changed in the space of hospitality...
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This tool allows enterprises to profile their Unified Communications as a Service requirements and generate a rank-ordered vendor shortlist from the ten vendors evaluated...
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When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...
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