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The rapid changes associated with a pandemic such as COVID-19 can lead to a massive increase in service desk calls. Employees need answers quickly while support staff are...
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Identify business and IT requirements to support work-from-home initiatives as part of your pandemic response plan.
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Surviving a crisis requires more than tools and processes. Emotional fitness is needed to cope with the stress and fatigue we experience.
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This tool provides checklists for emergency remote work, from "day one" to "one-to-two weeks."
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It is unlikely that you’ll be able to use your business interruption insurance to recover revenue lost due to COVID-19; however, your cyber insurance may help you manage...
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COVID-19 outbreak fears have prompted most universities and colleges to move their classes online for the rest of the Winter 2020 semester. With that comes challenges for...
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This playbook will help you carry out initial, upfront planning for the people implications connected to COVID-19 pandemic planning. It includes a four-step action plan,...
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Now is the time for IT leaders to push to expand and invest in telemedicine services. COVID-19 is now a pandemic, and health systems are being stretched to respond to an...
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If you are responsible for your organization’s business continuity plan (BCP), expect to get a call from senior leadership soon about your readiness for a potential...
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