Tagged - business process management

Scale Business Process Automation

As industries evolve and adopt more tools and technology, their products, services, and business operating models become more complex. Task- and desktop-based automations...

Scale Business Process Automation Readiness Assessment

Use this tool as part of the Scale Business Process Automation blueprint to evaluate your readiness to scale business process automation.

Scale Business Process Automation Storyboard

Use this research to learn the opportunities related to scaling business process automation (BPA), what you should consider when building your scaled BPA journey, and...

Develop an IT Strategy to Support Customer Service Storyboard

The acceleration of ecommerce has cemented Customer Service’s digital future. Use this research to build IT’s strategy for supporting Customer Service and enhancing the...

Satisfy Digital End Users With Low- and No-Code

Low- and no-code promises enticing benefits, but they come with caveats. Without the right training, adoption plan, and governance structure for low- and no-code, IT will...
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Satisfy Digital End Users With Low- and No-Code – Phases 1-3

This blueprint helps you develop an approach to understand your low and no code challenges and priorities and to shortlist, govern, and manage the right low- and no-code...

Low- and No-Code Communication Template

Use this template to narrate a story that describes the need and expectations of your low- and no-code initiative to get buy-in from stakeholders and interested parties.

Build a Winning Business Process Automation Playbook

Automation is not the silver-bullet solution to your workforce productivity challenges. Optimization and automation must be used together to remove root-cause...
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Build a Winning Business Process Automation Playbook – Phases 1-3

This blueprint helps you develop a repeatable approach to understand your process challenges and to optimize and automate strategic business processes.

Process Interview Template

Use this template as a guide for conducting interviews regarding the viability of processes within your organization.
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