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Read this executive brief to understand how Info-Tech's process can help you extend your user-facing service catalog.
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Organizations must have a clear understanding of their IT services and how IT delivers them. Use the structured guidelines within this blueprint to help you document the...
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The user-facing service catalog is the go-to place for IT service-related information. The catalog defines, documents, and organizes the services that IT delivers to the...
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Service catalogs should look different depending on the type of objectives the service catalog aims to achieve. This tool will help you determine the service catalog...
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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...
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IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...
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Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.
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