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State/Provincial Government Chatbots Report
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Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Genesys’...
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ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital...
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Business Insider reported three years ago that 80% of businesses will invest in chatbots by 2020. And it was not alone in making such predictions. So, where do we stand...
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Business Insider reported three years ago that 80% of businesses will invest in chatbots by 2020. And it was not alone in making such predictions. So, where do we stand...
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Trend reports provide an academic outlook on what is happening in the technology landscape. Additionally, our report links trends with common business enablers. Understand...
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Read this section of the 2018 CIO Trend Report to understand new applications in the blockchain space and their impact on business outcomes.
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Read this section of the 2018 CIO Trend Report to understand the state and impact of digital twin technology.
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Read this section of the 2018 CIO Trend Report to understand the state and impact of robotics.
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Read this section of the 2018 CIO Trend Report to understand the state and impact of user-facing AI.
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