Tagged - Chatbot

Chatbot POC Communication Plan

Use this tool to communicate and market the launch of the chatbot to your organization and stakeholders.

Chatbot POC RACI

Use this template to record the roles and responsibilities of your chatbot support team.

Chatbot Conversation Tree Library

Use this template to record your chatbot conversation trees before implementing them.

Chatbot POC Metrics Tool

Use this tool to record the metrics necessary to manage the success of your chatbot.

Chatbot ROI Calculator

Use this tool to determine if implementing a chatbot can create an ROI for your organization.

Build a Chatbot Proof of Concept – Phases 1-3

Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...

Build a Chatbot Proof of Concept – Executive Brief

Read this executive brief to find out why you should build a chatbot proof of concept, review Info-Tech’s methodology, and understand the four ways we can support you in...

Build a Chatbot Proof of Concept

Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...
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Lesson Learned From an Interview: AIOps Is Not Just About Tools

In this note, I interviewed Himadri Das, head of automation at TietoEVRY. Areas that were covered include important things businesses should consider for implementing...

Avatier Releases AI Chatbot to Automate Common IAM Helpdesk Requests

Avatier, an IAM vendor, has developed an innovative solution for automating mundane IAM tasks: a chatbot called Apollo. Apollo is a great example of how ANI can enable...
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