Tagged - Cloud

Customer Service Business Process Shortlisting Tool

This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...

Customer Service Systems Strategy Tool

This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...

Customer Service Initiative Scoring and Roadmap

This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning,...

Mitigate the Risk of a Cloud Outage

IT leaders are still accountable for service continuity, even when those services are moved to the cloud. When an O365 outage occurs, the CEO is calling you, not Microsoft.

Chronicle Expands Its North American Presence by Partnering With Herjavec Group

Chronicle, Alphabet’s enterprise security company, expands its North American partner base with Herjavec Group, its first Canadian partner. Herjavec Group is the first...

Federal Government Cloud Services Report

Federal Government Cloud Services Report

Federal Government Cloud Report

Federal Government Cloud Report

Business Analyst

Job description for the Business Analyst role.

Rapid7 – Key Reasons Around Cloud-Native SIEM

In today’s world many security teams require a simplified holistic method to consolidate disparate log data, threat anomalies, and responses. Due to these pressured...

Global Security Information and Event Management Market Size Is Expected to Reach $6 Billion by 2026

KBV Research released its Global Security Information and Event Management (SIEM) Market Forecast report last month. In light of the recent COVID-19 pandemic, the SIEM...
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