Tagged - contact center agents
Types of Content
Contact Center Business Requirements DocumentUse this template to proficiently gather business requirements for your right-sized contact center solution. |
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Choose a Right-Sized Contact Center Solution – Phase 3: Score Vendors and Construct SOWScore vendor proposals and construct a SOW for a contact center solution. |
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Contact Center RFP Scoring ToolThis tool enables organizations to evaluate and compare the results of an RFP process quickly and easily. The outcome of this exercise will be a determination of which... |
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Contact Center SOW Template and GuideThis template outlines and describes the sections of a statement of work, specifically for a contact center solution. It aims to identify areas that organizations ought... |
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