Tagged - contact center
Types of Content
CSM Platform Opportunity Assessment ToolUse this tool to assess your maturity and fit for a CSM solution. |
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CSM Platform Vendor Demo Script TemplateUse this template to support your business's evaluation of vendors and their solutions. Provide vendors with scenarios that prompt them to display not only their... |
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CSM Platform RFP Scoring ToolUse this tool to support your business in conducting an objective evaluation of the CSM vendors being considered for procurement. Consider each suite's functional... |
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CSM Platform RFP TemplateA Request for Proposal allows an organization to provide vendors with a detailed account of the requirements and the expected capabilities of the desired suite. Create a... |
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