Tagged - Customer Centric

Adopt Design Thinking in Your Organization – Phase 3: How Do You Build a Design Organization?

The focus of this phase is to measure the design-centricity of your organization and subsequently, identify the areas for improvement. Define an approach for a design...

Report on How Design-Centric Is Your Organization (Sample)

A sample report illustrating your organization’s strengths and weaknesses towards design-centricity and the areas for improvement.

Approach for the Design Program (Sample)

A sample artifact illustrating the approach for the design program in your organization. This also includes a roadmap for raising the design-centricity of the organization...

Interview With David Dunne on Design Thinking

An interview with David Dunne on design thinking. Dunne is a Professor at the University of Victoria (UVic) and is internationally considered an expert in design thinking...

Adopt Design Thinking in Your Organization – Phases 1-3

Design thinking is not a new concept. Many organizations have tried it; some have dismissed it as a “management fad" or "simple techniques." This research will assist...

Adopt Design Thinking in Your Organization – Executive Brief

Read our concise Executive Brief to find out why you should adopt design thinking in your organization, review Info-Tech’s methodology, and understand the four ways we can...

Adopt Design Thinking in Your Organization

Design thinking is not a new concept. Many organizations have tried it; some have dismissed it as “management fad" or "simple techniques." This research will assist...
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