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CRM solutions for higher education provide the ability to track the student experience from end-to-end. These platforms also typically provide augmented capabilities for...
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Sales enablement aims to improve the performance of sales teams to increase revenue. Organizations without mature sales enablement processes could be missing crucial win...
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Benchmark your current sales enablement process maturity and derive concrete initiatives for improvement.
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A boardroom-ready deck that captures the high-value initiatives to enhance the organization’s sales enablement processes.
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Sales enablement aims to improve the performance of your sales team to increase revenue. This blueprint helps sales and marketing operations diagnose the maturity of...
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Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems...
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Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
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Document the key drivers for selecting a new CRM platform.
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The acceleration of ecommerce has cemented Customer Service’s digital future. Use this research to build IT’s strategy for supporting Customer Service and enhancing the...
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The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization...
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