Tagged - customer service

Integrated Marketing With Generative AI Storyboard

Drive value-driven outcomes with Gen AI in the integrated digital marketing ecosystem.

Integrated Marketing With Generative AI

This research analyzes value-driven outcomes with Gen AI in the integrated digital marketing ecosystem.

Establish Business-Sponsored Utility Asset Management KPIs

This research presents a KPI framework and an Excel-based tool to assist utilities leaders to establish a strong connection between strategic goals and tactical...

Establish Business-Sponsored Utility Asset Management KPIs Storyboard

Use this tool to define a specific process for managing security incidents and reducing their effects on the organization.

Utility Asset Management KPI Analysis Tool

This tool provides prepopulated utility-relevant asset management KPIs as well as required actionable enablers including technology, people, and process enablers.

Generative AI Use Case Library for the Insurance Industry Storyboard

Insurance companies should use advanced technologies such as generative AI and machine learning to gain a competitive edge. Prioritize initiatives with high business...

Generative AI Use Case Library for the Insurance Industry

By strategically implementing generative AI, Insurers can better satisfy customers' increasing demands, discover new areas of opportunity, and develop innovative products...

Customer Service Management Software Selection Guide

The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...

Customer Service Management Software Selection Guide Storyboard

The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...

Project Handover Template

This template helps you outline a document for collaboration with the service desk to provide information on the product for better transitioning service support.
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