Tagged - Google

Genesys Briefs on “Experience as a Service” for the Contact Center

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

RingCentral Briefs on Current and Upcoming UCaaS Features

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

Vendor Briefing: Intermedia’s Unite

On August 11, 2020, Intermedia briefed Info-Tech about its UCaaS offering Unite. This note explores some product highlights of Unite, especially AnyMeeting and SecuriSync.

Vendor Briefing: Uniphore

On August 6, 2020, Info-Tech briefed with Uniphore, a rapidly growing AI-enabled conversational service automation platform. This note outlines Uniphores’ two SaaS...

Zoho Workplace Now Supports 15 Million Users

Zoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and is experiencing a surge in usage for its...

Google Announces Major G-Suite Updates

Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear...

​Bandwidth Goes Vertical

While most internet broadband today is delivered via land-based telecoms carriers, there are (and have been) quite a few space-based providers of content and services....

Made in Canada COVID-19 Contact Tracing App: MyTrace.ca

The Vector Institute unveiled MyTrace.ca, a COVID-19 contact tracing app being developed by a team led by Alán Aspuru-Guzik, the Vector faculty member and Professor of...

Google and Apple Join Forces to Create a COVID-19 Contact Tracing Platform

Last week, Google and Apple announced that they are joining forces to create a COVID-19 contact tracing platform. This is an excellent step forward to create...

Google Cloud Introduces a Premium Support Offering – What Took Them So Long?

Google has announced a premium support plan for its cloud customers, promising a 15-minute response to the highest severity tickets. Google’s cloud has long struggled...
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