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Use this tool to standardize the delivery of high-demand infrastructure services.
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This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you define and prioritize infrastructure services.
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This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.
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Create an infrastructure services playbook to clarify infrastructure capabilities and achievable service levels, standardize infrastructure service delivery, and make...
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Though the benefits are widely understood, many organizations don't have SOPs and those that do don't maintain them. Adopt an approach to drive process improvement,...
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Use flowcharts and checklists to create effective SOP documents.
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Fueled by growth, IT faced some large strategic issues and did not have the time to spend on operational initiatives. The organization needed to build a process that...
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A leading University making the transition toward becoming a Research Institution had a consistent record of growth which created a supply and demand imbalance between...
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Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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Use flowcharts and checklists to create effective SOP documents.
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