|
This blueprint helps you identify your most crucial ticket data and analyze the data to continually mature your daily, weekly, and monthly IT service management...
|
|
|
Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...
|
|
|
Use this tool to identify which stakeholders to engage when working on the service management integration.
|
|
|
Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...
|
|
|
Understand how Service Management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...
|
|
|
This template will help you select the processes that you would like to outsource.
|
|
|
Use this template to document the justification for addressing service desk improvement, the results of your analysis, and your next steps.
|
|
|
Use this tool to help you identify trends and patterns in your ticket data to action improvement initiatives.
|
|
|
Avoid the pains of ticket analysis by standardizing your ticket data and ticket data analysis to improve service desk processes.
|
|
|
This template, from the blueprints Pave the Road to Unified Endpoint Management and Simplify Remote Deployment With Zero-Touch Provisioning, will help you define the...
|
|
