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This step-by-step document walks you through how to prepare an IT department to embrace innovation and support the organization’s digital initiatives.
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Once the scope of the digital strategy and its goals are finalized, the heavy lifting begins. The CIO must prepare for this change by evaluating opportunities and...
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Reduce costly downtime with a right-sized testing program that improves IT resilience.
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For many businesses, one of the key benefits of the cloud ecosystem is enabling choice for different users, groups, and projects in the organization. But this means...
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Open source offers unique opportunities to explore and experiment with leading-edge technology or address niche and complex problems with specialized and customizable...
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Chromebooks and MacBooks must be afforded the same considerations as the Windows devices when it comes to management. The good news is that there is no lack of available...
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The need for fundamental systems transformation grows daily throughout financial services. Increasing competition and rapidly rising customer service expectations continue...
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The user-facing service catalog is the go-to place for IT service-related information. The catalog defines, documents, and organizes the services that IT delivers to the...
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